Spare Parts Interpreter

2 weeks ago

Lismore, Australia Southside Agencies (Lismore) Pty Ltd Full time $60,000 - $80,000 per year

The Company

Southside Truck Centre is an award-winning dealership in the heavy vehicle industry, specialising in the top brands in the Australian truck sales market, such as Volvo, Mack, UD, Hino, Western Star, MAN & Dennis Eagle Trucks. We are committed to providing our customers with excellent products and services, and we are looking for someone who shares our enthusiasm for this industry.

The Position

Southside Truck Centre is currently seeking applications for Spare Parts Interpreter to join our Lismore team. We have an exciting opportunity for a self-motivated, customer-focused team player to join our parts department.

This is a Monday-to-Friday role with a rotating on Call and Saturday roster. The position offers outstanding career growth and job security with a strong and growing independent family-owned business. As a successful candidate, you will join an established and highly respected dealer. You will have to be passionate about our brands and delivering a class-leading customer service experience.

You will be at the forefront of the automotive industry, promoting parts and accessories for our brands. With the right attitude towards success and a willingness to form part of the Southside Truck Centre Team, you will surely achieve great things in this role.

Duties

  • Interact with customers and internal staff to assess spare parts requirements.

  • Assist customers in selecting and ordering the correct spare parts for their trucks.

  • Provide accurate pricing and availability information for parts.

  • Manage and organise inventory levels.

  • Process orders efficiently and accurately, prioritising urgent requests.

  • Address customer inquiries and resolve issues promptly.

  • Collaborate closely with the service and sales teams to deliver seamless support to customers.

Selection Criteria

  • Previous experience as a Parts Interpreter.

  • Automotive/Mechanical knowledge is advantageous.

  • Strong customer service and communication skills.

  • Exceptional attention to detail.

  • Ability to work collaboratively in a team environment.

  • Confident computer skills.

  • Strong problem-solving abilities.

  • Excellent time management and organisational skills.

  • Ability to upsell parts and accessories.

What We Offer:

  • Comprehensive training and mentorship in the heavy vehicle industry.

  • A supportive and inclusive work environment.

  • Competitive compensation package

  • Opportunity for growth and advancement within the company.

  • Access to the latest industry technology and tools

How to Apply:

If you're excited about the prospect of starting your career in the heavy vehicle industry and joining our team in Lismore, we want to hear from you Please send your resume and a cover letter addressing the selection criteria.

Join us in the exciting world of heavy vehicles and be a part of our dedicated team. Your passion and commitment will be the keys to your success in this role

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