Customer Service
4 days ago
About Us
Ume Loans was established in 2009, and at the heart of our business is helping customers obtain loans even if they don't fit the traditional bank or finance company criteria. At Ume Loans we understand that bad things can happen to good people. We believe that if a customer can demonstrate that they can afford a loan, then we would like to try and provide them with the second chance they need, despite what may have happened in the past.
We're proud to have built a respected national brand right here on the Sunshine Coast. Now, we're looking for motivated people to join our growing team.
The RoleThis is a customer-focused role where you'll be fully trained and supported to:
- Build genuine rapport with customers as you guide them through their loan application over the phone.
- Work closely with our Credit Manager to tailor loan approvals that suit customer needs.
- Explain loan conditions clearly and walk customers through our digital signing process.
- Follow our proven processes to create a loan experience that customers will value and remember.
- You have experience in customer service (finance experience is a bonus but not essential).
- You're organised, great at managing your time, and love working towards clear goals.
- You enjoy solving problems and have a genuine passion for helping people.
- You thrive in a team environment and are excited to work from our modern Sunshine Coast offices.
- You're confident with computers and comfortable using online systems.
We get a lot of interest in roles like this, and to help us spot the people who are really excited about joining our team, we only review applications that include a cover letter and resume.
In your cover letter, tell us two things:
- What excites you about a role like this?
- Why do you feel you're a great fit for a business like ours?
It doesn't need to be long, just enough to give us a sense of who you are and why this opportunity feels right for you.
Why Join Us? (Our Top 5)- Be part of a well-established, fast-growing company with a strong national reputation.
- Get full training, support, and access to ongoing professional development.
- Work in a collaborative, fun, and high-performing team culture.
- Enjoy working with customers who are ready and motivated to secure a loan.
- Be rewarded for loyalty, high performance, and going the extra mile.
We're big on growth, both personal and professional. With commitment and performance, you'll have opportunities to step up and progress through our proven career development pathway.
What's on OfferThis is a full-time role with a competitive base salary plus a generous, achievable monthly bonus structure, giving high performers the chance to earn well above industry average.
Next StepSend us your Resume and Cover Letter addressing the two points mentioned above.
We're hiring now , so don't wait to apply
-
Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Max Stocks Food Service Full time $60,000 - $90,000 per yearWho are Max StocksLocally family-owned and operated for over 50 years, Max Stocks provides more than 5000 fresh, frozen, and dry quality food service products to hotels, resorts, supermarkets, restaurants, hospitals, aged care, schools, takeaways, cafes and more. Proudly servicing Queensland communities, Max Stocks employs more than 100 passionate people who...
-
Customer Service Advisor
1 week ago
Maroochydore, Queensland, Australia Department of Transport and Main Roads Full time $60,000 - $80,000 per yearFormer Customer Services Branch -TMR This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this...
-
Customer Service Agent
2 days ago
Maroochydore, Queensland, Australia Epos Now Full time $45,000 - $65,000 per yearAbout the company.We are a market-leading fintech company that supports over 90,000 businesses across 8 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our customer service department to support a growing customer base.With an...
-
Customer Service Assistant
2 days ago
Maroochydore, Queensland, Australia Beefy's Full time $45,000 - $60,000 per yearBeefy's are currently on the lookout for two Customer Service Assistants for our Maroochydore Store.Beefy's are a well established multi award winning business with 16 boutique Pie Bakery Stores in South East Queensland & NSW.Our friendly team have a reputation for high quality products and excellent customer service.For this position, previous experience is...
-
Customer Service Representative
2 days ago
Maroochydore, Queensland, Australia Probe CX Full time $50,000 - $80,000 per yearAt Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
-
Building Services Co-Ordinator
1 week ago
Maroochydore, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per yearProtective Services Group provides static and mobile security services to state government departments. Our employees are highly motivated, professional members of the Queensland Police Service and provide a valuable service to community safety in State Government buildings and precincts.Our employees are highly motivated, professional members of the...
-
Customer Service and Sales Consultant
2 weeks ago
Maroochydore, Queensland, Australia Medibank Full time $60,000 - $80,000 per yearYou're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community TeamAt Medibank, our...
-
Maroochydore, Queensland, Australia Oscar Wylee Full time $45,000 - $60,000 per yearStay on trend with a free pair of prescription glasses every six monthsOscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.We are an ambitious,...
-
Guest Services
2 days ago
Maroochydore, Queensland, Australia Millennium Services Group Pty Ltd Full time $45,000 - $60,000 per yearAbout Us:Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and...
-
Trainee Automotive Parts Interpreter
2 days ago
Maroochydore, Queensland, Australia SUNCO MOTORS PTY LTD Full time $40,000 - $70,000 per yearRoles available in Maroochydore and CaloundraOn a daily basis, you will collaborate with the Service Department to ensure the correct Parts are supplied, allocated and that stock levels are maintained and are readily available to service our customer orders.Role Responsibilities include:Administration and data base stock managementManaging stock, picking and...