Service Manager

6 days ago

Greater Adelaide SA, Australia Hitachi Full time $80,000 - $120,000 per year

  • Adelaide, SA, Australia

  • Full Time - Permanent

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We are on the lookout for an enthusiastic, results-driven Service Manager with a passion for excellence and strong leadership mindset. Based in the Cavan branch and reporting to the Adelaide Branch Manager, you will ensure top-quality service delivery to our customers while meeting safety, operational, and financial targets.

Your responsibilities will also include:

  • Oversee daily operations of HCA Service staff, ensuring optimal use of labour resources.
  • Collaborate with internal teams and external stakeholders on customer needs, machine performance, product quality, workmanship, and warranty matters.
  • Promote and enforce strict WHS compliance among employees and contractors, fostering a strong safety-first culture.
  • Drive the financial performance of the Service department, achieving key targets such as WIP and profit margins.
  • Manage warranty expenses, ensure timely recovery, and maintain accurate reporting.
  • Build and maintain strong working relationships with customers, peers, and other departments, leading regular team meetings to boost morale and provide coaching to achieve departmental goals and KPIs.

As the ideal candidate, you will have:

  • The ability to engage and lead a team of dedicated and talented service staff to achieve business objectives
  • Track record of successfully managing operations within a comparable environment
  • Demonstrated safety focus with a strong understanding of WHS principles
  • A commitment to enhancing relationships with customers, peers and the community
  • Relevant tertiary and/or trade qualifications are highly regarded

Hitachi Benefits - What's in it for you?

  • Rewarding Salary Package: Competitive base salary + car allowance and the opportunity to earn bi-annual bonuses
  • Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
  • Culture: Supportive management who value your input in finding new and improved ways to achieving success
  • Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
  • Employee Referral Program: Successfully refer a friend and earn cash
  • Paid Parental Leave Company Policy
  • Career Progression: Ongoing professional development through Hitachi's industry-recognized training programs and leadership courses.

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

  • Service Delivery Manager

    1 week ago

    Greater Adelaide SA, Australia Finite Full time

    Location: - Adelaide- Job Type: - Permanent- Specialisation: - Help Desk & IT Support- Salary: - Negotiable- Reference: - PR/024991_1706502295- Contact: - Daniel Philip- This role holds responsibility for overseeing, managing and ensuring the delivery of support services, aiming to guarantee an outstanding customer experience for all our...

  • Business Services Manager

    26 minutes ago

    Greater Adelaide SA, Australia HAYS Full time

    Adelaide Mid-Tier Chartered Firm seeking Business Services Manager. Lead a driven team. **Your new company** Our client, a progressive and respected Mid-Tier Chartered Firm based in Adelaide, is seeking a dynamic and experienced Business Services Manager to join their team. With a strong commitment to excellence, this firm prides itself on fostering a...

  • Service Delivery Manager

    53 minutes ago

    Greater Adelaide SA, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

  • Digital Services Manager

    1 week ago

    Greater Adelaide SA, Australia Talent International Full time

    australia adelaide contract negotiableSkills Required: - Tertiary qualification in ICT, Digital Marketing or directly related discipline, or demonstrated equivalent experience, knowledge and skills. - Understanding of the following platforms: Squiz, Sharepoint, iApply, Other content management systems (GovCMS). - Demonstrated experience and comprehensive...

  • Dealership Service Manager

    1 week ago

    Greater Adelaide SA, Australia GAP Consulting Full time

    Australia, Adelaide - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: WP013578/JC - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Service Manager **Minimum Requirements**: - Must have a minimum of 5 years’ recent experience as a Dealership Service Manager within the...

  • Environmental Services Manager

    1 week ago

    Greater Adelaide SA, Australia Downer Group Full time

    We currently have an opportunity for an Environmental Services Manager. Join our Health and Education team and play a key role in leading the delivery of safe, efficient, and compliant cleaning services that support patient care and infection prevention. Reporting to Executive Manager, Operations and Performance, you'll help deliver high-quality outcomes...

  • Food Services Manager

    1 week ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 894400 **Work type**: Full time **Location**: Adelaide Metro Northern **Categories**: Administration, Business and Management, Catering and Hospitality - **Northern Adelaide Local Health Network - Lyell McEwin Hospital - Elizabeth Vale**: - **Salary**: $98,478 - $104,165 p.a.** **plus Superannuation and Salary Sacrifice benefits** **- ASO6**: -...

  • Service Manager- Semaphore

    1 week ago

    Greater Adelaide SA, Australia Camp Australia Full time

    We are searching for our next Full-time Service Manager to lead our amazing team in Semaphore The Service Manager supports the delivery of our service to provide before and after-school care and vacation care for children in the school we partner with. We are continually improving the quality of our Service Delivery as we strive to deliver Service...

  • Manager Career Services

    2 weeks ago

    Greater Adelaide SA, Australia University of South Australia Full time $116,068 - $130,739 per year

    Open to Australian Aboriginal Peoples and Adelaide University employees onlyFull-time fixed term contract until 5 November 2027 based in the Student Engagement Unit at the Adelaide City campusSalary range: $116,068 - $130,739 per annum (plus 17% superannuation)About you You are an experienced leader with experience in the provision of career guidance...

  • Perioperative Services Manager

    56 minutes ago

    Greater Adelaide SA, Australia Calvary Full time

    Calvary Adelaide are seeking to appoint 2 experienced perioperative leaders to the positions of Perioperative Services Manager. This is an exciting opportunity to join our clinical leadership team at Calvary Adelaide Hospital in these newly created positions. The Calvary Adelaide theatre suites are over two floors and these positions will be allocated to...