Change Manager
1 week ago
Make an Impact as a Change Manager at CBN (Fixed Term Position)
Looking to grow your career in a role where people, purpose, and progress matter?
Welcome to Community Broker Network (CBN) Australia's largest general insurance AR network, where your experience is valued, your ideas are heard, and your work makes a difference.
Why CBN?
At CBN, we empower our network of 350+ brokerages and 1,000+ professionals to deliver outstanding insurance outcomes. We're more than just a network we're a tight-knit community backed by a team of over 90 experts.
We've also been recognised as a Great Place to Work three years in a row (and counting)
That's because we focus on what really matters: culture, connection, and career growth.
When you join CBN, you become part of a business that lives its values:
We Listen (To understand)
We Achieve (Delivering on our promise)
We Are One (Always Better Together)
Your Potential Role:
As Change Manager, you'll play a pivotal role in making change easier, clearer, and more human. You'll focus on how change impacts people in their day-to-day roles, ensuring that new systems, processes, and ways of working are understood, adopted, and sustained.
You'll partner with leaders, project teams, and stakeholders to design and deliver change strategies that truly land and build lasting capability across the business.
Key Responsibilities
• Design and implement change management strategies and plans to support successful project and program delivery
• Conduct impact assessments and change readiness evaluations across teams and stakeholders
• Develop and execute communication, training, and engagement plans tailored to different audiences
• Facilitate workshops, change forums, and stakeholder sessions to promote understanding and alignment
• Partner with leaders to role-model and champion change
• Monitor adoption and engagement, adjusting strategies based on feedback and outcomes
• Build change capability across the business through tools, coaching, and knowledge sharing
About You
You'll thrive in this role if you are:
• Experienced: 5+ years in change management or business transformation roles (financial services or insurance is preferred)
• Skilled: Knowledge of OCM methodologies (e.g. Prosci/ADKAR, Kotter), behavioural change, and human-centred design
• A communicator: Strong influencing, facilitation, and engagement skills
• Adaptable: Able to anticipate resistance, navigate ambiguity, and adjust quickly
• Collaborative & empathetic: Great at building relationships and understanding people impact
Our Awesome Benefits
Great Place to Work certified 3 years in a row
Hybrid working flexibility: x3 Days in the Office, x2 Days at Home
Generous yearly well-being allowance
2x Mental health days and birthday leave (on top of annual leave)
Study support / L&D
Generous incentive & bonus plan
Paid parental leave
Salary continuance benefit
Generous Travel insurance and cyber security insurance discounts
Celebrates personal & professional achievements
Regular team building functions, events and cultural activities
Other benefits: health & travel insurance, retail stores and more
On top of that, you'll join a collaborative, approachable and fun culture that lives and breathes its core values and focuses on continuous improvement.
Ready to make your mark?
We encourage applications from results-oriented individuals who are passionate about building strong communities and achieving ambitious goals.
For further information about the position please contact HR
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