Specialist Homelessness Case Manager

5 days ago

Ballina NSW, Australia Momentum Collective Full time $60,000 - $80,000 per year
ABOUT US

We believe in a shared or collective responsibility to help close these gaps and are looking for can do, positive people, to join our community movement.

We are looking for an experienced and dedicated Case Manager to join our team at Momentum Collective. As a Case Manager for Homelessness Services, you will play a vital role in supporting and advocating for individuals within the community who are experiencing homelessness or at risk of homelessness.

**Responsibilities:**

  • Provide culturally appropriate case management and support services to people and their and families experiencing homelessness.
  • Develop strong, trusting relationships with clients to understand their needs and goals, and provide tailored support to help them achieve stability.
  • Work collaboratively with internal teams, external service providers, and community organisations to facilitate access to housing, healthcare, employment opportunities, and other essential resources.
  • Advocate on behalf of clients to ensure they receive fair and equitable treatment when accessing services and support.
  • Conduct comprehensive assessments of clients' needs and develop individualised care plans with achievable goals that empower clients towards self-sufficiency.
  • Maintain accurate and up-to-date case notes, reports, and client records in accordance with organisational guidelines.
  • Participate in regular supervision sessions, team meetings, training programs, and professional development activities to enhance skills and knowledge relevant to the role.
This is a part time fixed term role 4 days per week Tuesday to Friday to 30th June

WHAT WE CAN OFFER

  • In-house training and career development to support your future goals
  • Our Employee Assistance Program includes free counselling, well-being coaching, nutrition coaching and financial coaching
  • Access to Fitness Passport Membership giving you and your family unparalleled access to ​845​ gyms & pools
  • Our BRAVO rewards and recognition program celebrates your contribution
  • Salary packaging options to increase take home pay and access to discounts and rewards
ABOUT YOU
  • Cert IV Community Service and or other relevant qualification and or case work experience in an associated field
  • Current Driver's Licence
  • Satisfactory Criminal record check.
  • Current Working with Children Check (NSW)
  • Understanding and experience of working with Aboriginal people and their communities.
  • Demonstrated experience in case planning and coordination of people with complex support needs.
  • Understanding of, and demonstrated ability to work with Human Service Agencies.
  • Demonstrated experience and or understanding of Trauma Informed Care.
  • Excellent communication skills, particularly in the areas of negotiation, facilitation, mediation and problem solving.
  • Intermediate computer literacy skills including Microsoft office suite and databases.
Momentum Collective is committed to creating inclusive opportunities for everyone. We promote diversity when recruiting our team and are guided by our core values of trust and respect, wellbeing, innovation, working well together and being gracious. We respect the special place our nation's first people hold in our communities and encourage applications from Aboriginal and Torres Strait Islander people, people with a disability, LGBTIQ community, people from culturally and linguistically diverse backgrounds and of mature age.

We acknowledge the traditional custodians of the land on which we live and work and pay our respects to their elders past and present.

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