Peer Support Program Coordinator

Employment Type: Temporary Part Time (15.2 hrs/week up to 12 months with possible extension)

Salary range: $114,251 per annum - $134,809 per annum (Health Manager Lvl % Super + Benefits

Location: NSW Ambulance, State Operations Centre, Sydney Olympic Park

Applications Close: 11:59 PM on 18 November 2025 

"With your skills and experience, you can play a vital role in supporting the wellbeing of our workforce through the Peer Support Program — contributing to the millions of ways we're enriching health and developing your career as part of the largest health organisation in Australia."

About the Opportunity

In this role, you will have the opportunity to:

• Lead the coordination, development and evaluation of the state-wide NSW Ambulance Peer Support Program, supporting staff wellbeing across the organisation.
• Work within a dedicated Staff Health team to strengthen psychological safety and foster a supportive workplace culture.
• Collaborate with a large network of Volunteer Peer Support Officers and Peer Support Program (PSP) Local Leads to ensure effective governance and consistent service delivery.
• Implement evidence-informed strategies to maintain, grow and enhance the program's reach and impact.

About You

We're looking for someone who:

• Holds relevant tertiary qualifications in mental health and/or has extensive experience in peer support, ideally with insight into the challenges faced by emergency services personnel.
• Thrives in a leadership role, supporting and guiding a diverse volunteer team to enhance workplace wellbeing and program effectiveness.
• Demonstrates strong interpersonal and communication skills, with the ability to build positive relationships, develop and facilitate workshops, and prepare clear and professional reports.
• Excels at working independently, using initiative to manage projects from development through to completion within set timeframes.
• Brings strong analytical and problem-solving abilities, including experience in research, data management, and case management.
• Values collaboration, professionalism, and continuous improvement within a supportive and high-performing Staff Health team.

How to Apply:

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1:Describe a time when you led the coordination or development of a wellbeing or peer support program. Explain how you maintained effective governance, accountability, and consistent service delivery across teams or locations.

Question 2: Outline your experience in developing, delivering, and evaluating training programs or workshops designed to build capability and promote wellbeing. In your response, include examples of how you tailored content for diverse audiences, applied adult learning principles, and measured the effectiveness of your sessions

Need more information?

1. Click here for the Role Description and Position Conditions and General Information
2. Find out more about applying for this position
3. Learn more about careers at NSW Ambulance here

Additional Benefits:

Financial benefits

• Generous salary packaging options to help you increase your take home pay: Up to $9,000 for living expenses + $2,600 meal & entertainment + novated leasing
• Accessible via Public Transport

Work-life balance

• Flexible or Hybrid Work Agreements may be negotiated
• Paid Allocated Days Off (ADOs) once a month
• Additional Public Holiday

Professional development

• Career development and growth opportunities
• Access to on-the-job development and coaching

Health & wellbeing

• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Staff Support Program – extensive free, confidential and professional assistance for staff and their families

Additional Information:

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

• *Eligibility* lists and talent*pools*may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Contact People

Please contact Victoria Gabriel on  if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on  Support is also available through the Stepping Up website.

Please contact ambulance- if you require any adjustments to the recruitment process so we can support you to present your best self.

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it's like to work for NSW Ambulance

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

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