Credit Officer

Company

Our client is a not-for-profit organisation supporting Australia's music industry by licensing the use of music and ensuring creators are fairly paid when their work is performed, broadcast, or reproduced. It plays a vital role in protecting artists' rights and fostering a sustainable creative ecosystem. The organisation is positioned for significant growth in the coming years, underpinned by a strong culture guided by values and purpose and, most importantly, a focus on its people.

Position

The Credit Officer will be responsible for the internal debt management aspect of most client relationships across APRA and AMCOS. This is primarily undertaken by telephone and email debt collection, the reminder process and recommending which debts should be referred to our external mercantile agency.

You will be responsible for:

• Conducting telephone and email debt collection
• Managing inbound client calls, shared inbox, and maintain accurate client records.
• Liaising with internal teams and mercantile agents on outstanding accounts.
• Performing client account reconciliations and oversee payment plans or extended credit.
• Providing general administrative and operational support to the Credit Team.

Profile

The ideal candidate will have;

• Experience in debtor skills
• Experience working in a high-volume environment
• Strong stakeholder engagement
• Intermediate excel skills
• A proactive and self-motivated mindset

Benefits

Join a team known for its impressive tenure, professionalism, and genuine commitment to developing and nurturing its people. Culture is a top priority, this is a collaborative, supportive, and flexible environment where potential is encouraged and growth is valued.

• C. $75K base + superannuation
• 2 days WFH
• Flexible and inclusive work environment
• Corporate health insurance
• Training and development programs
• Ultimo location

Apply

To learn more, please apply online at Please submit applications in Word document format only. Please note due to high levels of interest only suitable candidates will be contacted.