Parabroker

**About the Role**:
**Key Responsibilities**:
**Broker Support & Loan Processing**:

- Manage client pipeline while broker is on annual leave or unplanned leave.
- Manage and maintain client data within CRM systems, ensuring all client information is accurate, up-to-date, and compliant with company standards.

**Lender Relations**:

- Build and maintain strong relationships with various lenders to facilitate smooth communication and resolve any issues that arise during the loan process.
- Ensure that loan submissions meet the required lending policies and criteria.

**Compliance & Quality Assurance**:

- Ensure all loan submissions adhere to company guidelines, industry regulations, and compliance standards.

**Administrative Support**:

- Reviewing and filing of client documents within the appropriate folders as per company procedure.

**About You & Your Experience**:

- **Industry knowledge & Experience**: A minimum of 1 year in a similar role, with significant experience in mortgage lending processes, ideally in a brokerage environment. Knowledge of general lender policies, loan products, and credit standards.
- **Communication Skills**: Excellent communication skills, with the ability to liaise confidently with clients, brokers, and lenders.
- **Organizational Skills**: Strong organizational and time management skills with a customer-centric approach.
- **Technical Proficiency**: Experience using CRM software to manage client data and loan workflows effectively.
- **Calculators and Assessments**: Experience using calculators from various lenders to assess suitability and evaluate loan scenarios.
- **Teamwork & Initiative**: Ability to work independently and as part of a team, demonstrating a proactive, solution-oriented approach and with the ability to work with multiple brokers and multitask.

**Why Join Us?**

At **Seniors First**, we're committed to helping Australian Senior’s release equity safely, and we’re looking for someone who shares that passion. By joining our team, you’ll have the opportunity to:

- Contribute to a growing, dynamic business.
- Gain knowledge and skills around Reverse Mortgages.
- Support a team of skilled reverse mortgage brokers who are dedicated to delivering exceptional results for clients.
- Be part of an innovative company that prioritizes collaboration, professional growth, and client success.

If you're looking for a challenging and rewarding role with the opportunity to make a real difference, we’d love to hear from you.

**Please note: This is a hybrid role - 3 days from our office in Ultimo and 2 days working from home

Pay: $65,000.00 - $75,000.00 per year

Application Question(s):

- Are you willing to undergo a credit history check?
- Do you have a Certificate IV in Finance & Mortgage Broking?
- Have you worked as a broker support / loan processing officer before?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Ultimo, NSW 2007

Application Deadline: 24/01/2025
Expected Start Date: 27/01/2025