Senior User Experience Design Officer

Division: Corporate Services

Location:
Parramatta, NSW, AU, 2150

Req ID: 77179

Senior User Experience Design Officer

• Location – Parramatta
• Employment type – Temporary full-time (35hpw) up to 30 June 2026
• Grade – Clerk Grade 9/10
• Salary – $129,464 pa - $142,665 pa plus employers' contribution to superannuation and annual leave loading

Your role

Senior User Experience Design Officer – Digital Experience Team

Lead the design and delivery of user-focused digital products across DCJ. You'll manage a team of user experience specialists to deliver accessible, intuitive websites and intranet platforms for diverse communities across NSW.

Champion user needs through inclusive design, collaborate with stakeholders, and ensure our digital experiences are accessible, compliant, and aligned with government standards.

What you'll do

As part of the Digital Experience team at DCJ, you will apply Human-Centred Design principles to ensure our digital experiences meet the needs of diverse users in NSW.

In this role, you will:

• Mentor and manage a team of user experience design professionals
• Oversee end-to-end product design using human-centred design methodologies
• Ensure digital products meet accessibility standards and government compliance
• Advise on digital strategy, user experience, and service design
• Collaborate with cross-functional teams in agile environments to deliver impactful solutions

You'll be part of a forward-thinking, collaborative team that values innovation, diversity, and continuous improvement. The work environment is flexible, inclusive, and purpose-driven—focused on creating accessible digital experiences for all.

What we're looking for

We're seeking a skilled design professional with a passion for creating inclusive digital experiences. You'll bring:

• Industry experience and/or qualifications in UX/CX design, digital communications, or a related field
• Strong communication and stakeholder engagement skills
• Proven expertise in user experience, interface, and service design
• Solid understanding of accessibility standards and inclusive design
• Experience leading user research and delivering user-centred solutions
• Proficiency in tools like Figma, Adobe Creative Suite, Mural/Miro, and analytics platforms
• Sound judgment and decision-making in fast-paced environments

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 4 pages).

Applications close Sunday, 14 September 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Nicole Marzan at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on or at

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.