Product Manager

Who are we?

Humanforce's vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

Who you are

You'll join our growing Workforce Management (WFM) product squad, working to define and manage the roadmap for our core Workforce Management product features, including Time & Attendance, Leave Management, Timesheets & Award Interpretation, and Analytics & Reporting.

The WFM team is focused on innovation, driving initiatives such as AI based Smart Scheduling, next generation clocking app, and enhanced leave management across global markets including the UK & US. You'll collaborate closely with engineering, design, and customer teams to deliver impactful solutions that make work easier for frontline teams.

What you will do

• Own your product area roadmap, aligning it with Humanforce's vision, strategy and OKRs.
• Develop a deep understanding of our customers through discovery workshops with design, engineering and other product managers.
• Use data and qualitative insights from customers to identify opportunities to refine the products and validate prioritisation.
• Collect feedback and provide customers with product demos to encourage adoption and progress.
• Assess current competitor offerings and seek opportunities for differentiation.
• Work with internal stakeholders on proposed solutions and escalation items.
• Manage sprint backlog, planning, prioritisation and agile ceremonies with the team (refinement, planning, retros, etc.).
• Strive to improve the velocity of the team to achieve better outcomes and be data driven around team performance and execution.
• Collaborate cross-functionally across the business with engineering, design, data and sales/marketing teams from ideation through to launch, delivering exceptional product experiences.
• Lead go-to-market activities including release notes, product showcases, and demos.
• Conduct post-launch reviews to drive adoption and continuous improvement.
• Mentor and support peers across the product lifecycle.

What you'll need

• Experience in a commercial Product Management role, ideally within B2B SaaS.
• Solid understanding of product management principles and lifecycle ownership.
• Deep domain knowledge and experience working in workforce management products.
• Strong experience working in agile environments with engineering squads.
• Strategic and analytical mindset.
• A data-driven approach to decision-making.
• Customer-first approach with strong communication and prioritisation skills.
• Self-motivated, adaptable, and effective in a fast-paced environment.
• Excellent written and verbal communication skills across all levels.

Some 'nice to haves'

• Strong creative thinking skills, with the ability to generate innovative ideas and solutions.
• Business analysis and data interpretation experience to support informed decision-making.
• Strategic mindset with the ability to think long-term and connect work to broader business goals.
• Experience or interest in using AI tools (e.g. Miro AI, Figma) to enhance ideation, prototyping, and insights gathering.

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good Humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum three days a week of in-office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals.

Benefits

• A truly flexible workplace through our approach
• The opportunity to be part of a fast-growing global tech company
• A focus on learning and development through Humanforce HR
• A generous talent referral program – know great people, be rewarded
• 12 weeks paid parental leave for primary carers, 4 weeks' for secondary
• 4 extra days leave to focus on your wellbeing
• Contemporary and practical Employee Assistance Program
• A cool reward and recognition program – shout to your colleagues and earn points to spend
• Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers
• Fun, collaborative culture with passionate people
• A workplace where you can genuinely improve the world of work

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.