Field Service Engineer

2 weeks ago

Melbourne, Victoria, Australia STERIS Full time $80,000 - $120,000 per year

Company description:

STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894. The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.

Job description:

Summary

As we grow our presence in Australia, we're looking for a Field Service Engineer to join our expanding team in Melbourne. You'll be the face of STERIS in Victoria, installing, maintaining, and repairing cutting edge Endoscopy, Operating Theatre, and Infection Control equipment. Your work will directly support hospitals and clinics in delivering safe, high quality care.

Ready to make a difference? Apply now and be part of a team that's improving lives, one service call at a time.

What You Will Do


• Install, maintain, and repair STERIS medical equipment.

• Deliver exceptional customer support onsite, by phone, and via email.

• Diagnose faults and perform urgent repairs (including after-hours on-call rotation).

• Provide user training and technical guidance.

• Maintain accurate service records and manage spare parts inventory.

• Identify and recommend training needs and process improvements.

The Experience, Skills and Abilities Needed

Required:

* Trade/Technical Certificate or Diploma with hands-on technical service experience.

* Restricted Electrical License or Full Electrical License.

* Strong troubleshooting and repair skills.

* Valid driver's license and own vehicle (car allowance provided).

* Willingness to travel across WA and work flexible hours.

* Self-motivated with strong decision making skills.

Preferred:

* Previous field service experience.

* Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint).

* Customer focused mindset and strong communication skills.

What We Offer

* Competitive salary + Incentive Compensation Plan (ICP) bonus.

* Car allowance and fuel card.

* Healthcare benefits.

* Supportive team culture with training and mentoring.

* Opportunity to grow with a global leader in healthcare technology.

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