Peer Support Program Coordinator

• Collaborative and positive workplace culture
• Full-time or part-time (0.8FTE), permanent position
• Great benefits – salary packaging, extra leave, flexible conditions & more

At Lung Foundation Australia (LFA) we are passionate about the work we do and the difference we make to the lives of Australians living with, or at risk of, lung disease and lung cancer.

The Peer Support Program Coordinator position is based in our Melbourne office.

About the role

We are looking for a compassionate and driven Peer Support Program Coordinator to lead the delivery, growth and continuous improvement of our national peer support services.

Reporting to the General Manager – Consumer Programs & Partnerships, the Program Coordinator will be responsible for managing and delivering peer support activities across a variety of formats – including online networks, peer-to-peer matching and in-person support groups. This forward-facing role will engage directly with consumers, nurture leads, facilitate groups, support volunteers and oversee data-driven evaluation to ensure we are meeting the needs of the lung disease and lung cancer communities.

This is a unique opportunity to make a real difference in people's lives through practical program delivery and meaningful connection.

Key responsibilities:

• Coordinate the end-to-end development, delivery and continuous improvement of peer support services across LFA.
• Maintain accurate documentation including project plans, budgets, risk registers and evaluation frameworks.
• Facilitate online and face-to-face peer support sessions; monitor program outcomes and lead nurturing to boost engagement.
• Manage volunteer recruitment, onboarding, training and ongoing support.
• Ensure alignment with LFA's strategy, and co-develop program campaigns.
• Collaborate with health professionals, consumer advisory committees and other stakeholders to expand reach and impact.
• Maintain and enhance CRM (Salesforce) and digital systems supporting peer connection.
• Assist with reporting for funding partners and contribute to grant and sponsorship proposals.
• Support quality improvement initiatives and contribute to accreditation tasks.

About you

We're seeking a proactive, empathetic and organised professional with experience in health program coordination and a passion for community connection.

Essential skills and attributes include:

• Tertiary qualification in health, allied health, population health, social sciences or chronic disease management.
• Experience coordinating health-related or not-for-profit programs and managing diverse stakeholder groups.
• Comfortable engaging with people living with a health condition, with a strong consumer-centred approach.
• Competence in digital platforms, including Microsoft 365 and Salesforce.
• Excellent interpersonal and verbal communication skills, with the ability to facilitate group conversations and build trust.
• Strong written communication and attention to detail for reports, documentation and consumer-facing materials.
• Ability to manage competing priorities, work autonomously and cross-functionally within a team.
• A continuous improvement mindset and willingness to support quality standards and data reporting.

What we offer you

At LFA, we are proud of our reputation as a leading workplace, recognised with The Voice Project Best Workplace Award. We are committed to fostering a supportive and engaging environment for our teams.

Benefits include:

• Attractive salary packaging options – up to $15,900 per year in living expenses plus $2,650 per year in entertainment expenses.
• Hybrid work arrangements – mix of office and work from home.
• Additional leave including birthday leave, well-being leave and paid parental leave.
• Annual professional development allowance.
• Opportunities to participate in community events and volunteering.
• Rewards and Recognition program.
• Wellness program and social events.
• An Employee Assistance Program (EAP).

If you are ready to bring your enthusiasm and expertise to a role where your work matters, we'd love to hear from you.

To apply, please submit a cover letter and a current resume.

To find out more about who we are please visit

Lung Foundation Australia is an equal opportunity employer and we welcome all applications. Aboriginal & Torres Strait Islander people are strongly encouraged to apply, as are those identifying as LGBTQIA+.