Production Supervisor

4 days ago

Cleveland QLD, Australia DesignLine Full time $60,000 - $111,000 per year

About Us

Designline has been a trusted name in the digital print industry for more than 25 years. We are one of the larger players in our space, known for high-quality work, strong client relationships, and reliability. Recently, we've made a substantial investment in the latest digital print technology, giving us new capacity to grow — and this role has been created to support that growth.

About the Role

This is a diverse role that combines production leadership with sales and client support. The Production Supervisor will work alongside the General Manager to oversee day-to-day operations, while also helping to drive revenue growth and support clients.

Responsibilities include:

  • Production & Operations
  • Oversee workflow from prepress through to finishing and dispatch, ensuring quality and deadlines are consistently met.
  • Supervise and support a small team of printers, finishers, and trainees, providing guidance and training as needed.
  • Be a reliable backup to the General Manager, stepping into leadership responsibilities when required.
  • Act as an all-rounder across the business — from guillotining and finishing to deliveries — whenever extra support is needed.
  • Identify opportunities for improved efficiency, reduced wastage, and smoother job flow.
  • Sales & Client Service
  • Drive new business sales and revenue growth through external sales calls and relationship building.
  • Manage and grow a portfolio of internal accounts, ensuring high levels of service and repeat business.
  • Deliver jobs locally and build rapport with clients, reinforcing Designline's strong reputation for service.
  • Provide internal sales support — assisting with quotes, order follow-up, and ensuring client jobs are handled smoothly from start to finish.
  • Business Support
  • Assist management with projects, reporting, and client communications.
  • Act as a bridge between operations and client service, ensuring production capacity and customer expectations are aligned.
  • Contribute ideas for growth and play an active role in helping Designline expand its reach.

Who We're Looking For

  • Previous experience in digital printing or a related production environment is ideal, but we will also consider candidates from other industries who have strong leadership and sales ability.
  • Proven ability to supervise and coordinate staff.
  • Confidence in building client relationships and generating new business.
  • A proactive, flexible team player who is happy to jump into any part of the business when required.
  • Strong communication and problem-solving skills.
  • Full driver's licence.

What We Offer

  • Full-time Monday to Friday role (no weekends).
  • A stable, long-established business with strong growth prospects.
  • Hands-on training in digital print operations and business processes.
  • A supportive workplace culture with opportunities for career development.

Why This Role?

This position is ideal for someone who wants variety, responsibility, and a clear path to growth. You'll get the chance to step into a leadership role, manage client accounts, drive sales, and support management — all while being hands-on in production when required. With our investment in new digital print technology and growing capacity, it's an exciting time to join a business on the move.

Job Type: Full-time

Pay: $60,000.00 – $111,000.00 per year

Work Location: In person

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