Child Contact Supervisor

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Role

This specialised and incredibly important role, in building and supporting relationships between children and their parents, often at times of high conflict and anxiety. You will be responsible for facilitating safe and meaningful contact between children and the parent they do not live with, in accordance with court orders or parenting agreements. You will also be responsible for compiling a report (training provided) based on your observations during the visit. These visits generally take place in the child contact center, community, in a space that has been assessed as a safe and neutral environment e.g. park, playground, library, playcentre etc.

The workdays are Tuesday to Saturday

The Children's Contact Centre provides core services to families on afternoons, evenings, weekends and public holidays.

• Work towards the achievement of best practice in a child-focused service provision.
• Facilitate safe and effective changeovers of children between separated parents, and to supervise access in a centre-based environment.
• Promote the welfare of child/ren during either a visit or handover to a parent/guardian, by supervising interactions and behaviour in order to ensure the child/ren feel safe and comfortable in the situation.
• Act in the best interest of the child/ren by taking reasonable measures to ensure they are physically safe and are not subjected to emotional stress or trauma.
• Be aware of children's needs to provide modelling for parents, when necessary.

About You

• Recognised qualification in Education, Child Development, Psychology, Social Work or Social Sciences or relevant experience in related disciplines.
• Experience in engaging clients in a human service setting.
• Well-developed communication skills; written and verbal.
• Ability to be impartial and flexible, work effectively in a stressful environment and deal confidently with clients.
• Knowledge of problems associated with separated parents in high conflict and the impact of this on children.
• Knowledge of child protection and child development.
• Availability to work during weekends and public holidays.

Benefits

• Regional zone allowance
• Accommodation support of $300 per week for 12 weeks
• Annual leave loading at 17.5%
• Extra 5 days leave per year pro rata
• Twelve weeks paid maternity leave
• Discounted corporate health cover provided for by Bupa and Medibank
• Comprehensive training and personal development opportunities
• Study leave of five hours per week after two years of service
• Insurance cover to and from work
• Employee Assistance Program

How to Apply

Click on apply and attach your up-to-date Resume and Cover Letter

Position closes: 31 August 2025

Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.

Should you have any queries, please contact Human Resources on

At Centrecare:

• Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
• We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
• We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.