Delivery Lead

1 day ago

Perth, Western Australia Talenza Full time $120,000 - $180,000 per year

Position
: Project Manager - SaaS Implementation

Location
: Perth

Salary
: $180k plus super

Contract Type
: 12 Month Fixed Term

About the Organisation
Talenza is proud to be working with a high-growth SaaS organisation delivering cutting-edge solutions to variety of clients across Australia. With a strong focus on operational efficiency, workforce safety, and digital transformation, this firm partners with some of Australia's most recognised names.

As the business scales across the APAC region, they are looking to appoint a
Perth Based - Project Manager
to join their on-the-ground client delivery team.

About the Role
This is a client-facing, delivery role where you will lead the end-to-end implementation and support of the company's SaaS platform. Working closely with site-based stakeholders, you'll play a dual role across solution delivery and relationship management, ensuring successful rollout, user adoption, and ongoing value realisation.

This is an ideal opportunity for someone who thrives in operational environments, builds trust quickly, and understands the unique rhythms of the mining sector.

Responsibilities

  • Build and manage strong stakeholder relationships across operational, IT, and business teams
  • Conduct requirements gathering, solution configuration, user acceptance testing, and go-live support
  • Act as the key point of contact between the client and the SaaS product/technical teams working with a matrix delivery team of around people.
  • Drive user engagement, training, and onboarding to ensure adoption and value realisation
  • Proactively identify delivery risks, issues, and blockers-and work collaboratively to resolve them
  • Own the full delivery lifecycle of the SaaS product on-site with a key client
  • Provide feedback to internal product teams based on client usage, pain points, and enhancement needs
  • Support ongoing optimisation and integration initiatives to extend platform value across the site
  • Represent the SaaS brand professionally on site and act as a trusted advisor to the client
  • Work closely with the systems integrator

Key Selection Criteria

  • Strong stakeholder engagement and client management skills, ideally in operational or industrial settings
  • Experience in SaaS implementation, consulting, or software delivery roles is ideal
  • Exposure to or experience working in utilities, water or telco.
  • Excellent communication, presentation, and training capabilities
  • Confident working independently on client site, with support from remote product and delivery teams
  • Experience managing program value of $10m +

Benefits

  • Join a growing SaaS company delivering real impact
  • Unique opportunity to combine delivery, consulting, and client management in one role
  • 12 Month FTC with possible extension and further work

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