Victim Response Officer

3 days ago

Rockhampton, Queensland, Australia Queensland Government Full time $60,000 - $80,000 per year

**Key responsibilities

  • Manage referrals for eligible victims of crime and their immediate family and provide immediate and trauma-informed support in the form of triage, brokerage and referrals to appropriate specialist support services.
  • Undertake referrals to appropriate support services for long term support for recovery.
  • Facilitate priority assistance for victims of crime, including accurate recordkeeping and undertaking delegated tasks where required.
  • Maintain collaborative working relationships with external stakeholders including the Government departments and non - government organisations who provide services to victims of crime.
  • Respond empathetically and effectively to victims of crime, including promoting the rights and needs of victims of crime and facilitating access to the services available to them.
  • Identifies and implements ways to continually improve services, though sharing and seeking creative ideas, suggestions, and data to inform the effective delivery of services.
  • Participate in stakeholder networks and meetings to deliver an effective pilot and promote the work of Victim Assist more broadly.
  • Collect data and provide feedback on the effectiveness of the Victim of Crime Community Response Pilot.

Applications to remain current for 12 months.

Job Ad Reference: QLD/658617/25

Closing Date: Friday, 19th September 2025This work is licensed under a Creative Commons Attribution 3.0 Australia License.**

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