Customer Service

6 days ago

Sydney, New South Wales, Australia Frontline Construction Australia Full time $50,000 - $80,000 per year

About the role

We're looking for a confident, people-focused junior ready to grow their career in construction. In this blended role, you'll handle inbound sales enquiries, build rapport with clients, and support projects from first contact through to delivery. Whether your future lies in client management or construction delivery - this is the perfect entry point into the residential building industry.

Tasks & Responsibilities

  • Respond to warm inbound leads and qualify projects
  • Guide clients through early-stage consultation and needs assessment
  • Maintain project notes, CRM records, and internal task lists
  • Liaise with builders, estimators, and site teams to support delivery
  • Assist with quoting, client communication, and job progress

Skills & experience

  • Strong communicator - confident on the phone and with customers
  • Background in customer service, retail, sales or admin
  • Tech-savvy and highly organised
  • Interest in construction, renovations, or residential building
  • Driver's licence preferred

Benefits & Perks

  • Build a career in sales and account management
  • Join a supportive team and receive structured training
  • Stable full-time role with commission potential as you grow
  • Warm leads only No cold calling required

About the company

This residential construction business works across extensions, renovations and scaffolding, supporting homeowners and builders alike. With strong pipelines and a growing footprint in Western Sydney, they're investing in junior talent with a long-term mindset.

About us

Need Recruitment support? Contact us today

Frontline Construction, Trades and Services provides permanent recruitment services to all industries along with all positions across your business including executive appointments.

Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.

Frontline Recruitment Group is a "People First" business. This year we have placed 1049 people and counting.

Apply now by clicking the apply button below, or for a confidential discussion, reach out to Harmony Trimbolivia email at . Explore more opportunities and find your next role on our website:

Let's build something great together

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