Field Service Engineer
1 week ago
About the role
The Delivery Team is expanding in response to increased customer traction around the globe. DroneShield is looking to recruit a Field Service Engineer who will work with the team to ensure DroneShield customers receive the best possible support, from RFI all the way through to after sales product support.
The position will report primarily to the Associate Project Manager and will work closely with the Business Development Team, Operations Team and the Product Development Team. This role will suit someone with excellent attention to detail and a passion for technology who wants to develop their career in a fast-moving ASX listed defence technology company.
Responsibilities, Duties and Expectations
- Collaborate with the sales team providing support in customer technical engagement, reviewing system architectures and quotations for technical accuracy
- Serve as a primary customer interface for accounts from ordering through to installation, maintenance, and ongoing support
- Plan and manage installations of complex systems of multiple products
- Engage with customers to receive and document technical feedback
- Support new product development projects by serving as the "voice of the customer" to the engineering team
- Perform "end-user" validation testing of new products and software releases
- Provide remote and on-the-ground technical support to customers
- Conduct engineering investigation and analysis to resolve technical issues with limited support
- Develop and maintain documentation of DroneShield systems and processes to ensure continual improvements over time
- Establish and maintain close relationships with internal and external stakeholders and customers. Develop strong, reliable channels of communication with end customers from a range of technical and cultural backgrounds
- Keep yourself up to date with the latest technologies, tools and methods to be effective in your role.
Qualifications, Experience and Skills
- Engineering or similar (quantitative) university degree is highly regarded
- Experience in a Field Service Engineering role, providing technical support directly to customers and managing projects with engineering teams
- Experience in networking devices (essential)
- Proficient with Linux operating system (essential)
- Experience in testing of complex systems
- Experience with telecommunications, radio frequency, and/or electronic warfare is highly regarded
- Coding experience is highly regarded (Python, Go and/or JavaScript ideal)
- Knowledge from a range of engineering fields and history collaborating with stakeholders and subject matter experts from a variety of backgrounds
- Existing Defence Security Clearance is preferred but not essential
Veterans are encouraged to apply.
Note for recruitment agencies: we do not accept floated candidates from external recruiters unless they were instructed to do so.
-
field service engineer
3 days ago
Sydney, New South Wales, Australia Rockwell Automation Full timeFIELD SERVICE ENGINEER (AUTOMATION / POWER)Join to apply for the FIELD SERVICE ENGINEER (AUTOMATION / POWER) role at Rockwell AutomationFIELD SERVICE ENGINEER (AUTOMATION / POWER)1 day ago Be among the first 25 applicantsJoin to apply for the FIELD SERVICE ENGINEER (AUTOMATION / POWER) role at Rockwell AutomationGet AI-powered advice on this job and more...
-
Field Service Engineer
4 weeks ago
Sydney, New South Wales, Australia Roche Full timeRoche North Ryde, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Field Service Engineer - Diagnostics - NSW role at RocheRoche North Ryde, New South Wales, Australia4 days ago Be among the first 25 applicantsJoin to apply for the Field Service Engineer - Diagnostics - NSW role at RocheAt Roche you can show up as...
-
Field Service Engineer
4 weeks ago
Sydney, New South Wales, Australia Roche Full timeRoche North Ryde, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Field Service Engineer - Diagnostics - NSW role at RocheRoche North Ryde, New South Wales, Australia4 days ago Be among the first 25 applicantsJoin to apply for the Field Service Engineer - Diagnostics - NSW role at RocheAt Roche you can show up as...
-
Field Service Engineer
3 weeks ago
Sydney, New South Wales, Australia Hamilton Company Full timeJoin to apply for the Field Service Engineer - Sydney, Australia role at Hamilton CompanyContinue with Google Continue with GoogleJoin to apply for the Field Service Engineer - Sydney, Australia role at Hamilton CompanyCompany OverviewHamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for...
-
Field Service Engineer
2 weeks ago
Sydney, New South Wales, Australia ZOLL Medical Corporation Full timeJoin to apply for the Field Service Engineer role at ZOLL Medical Corporation10 hours ago Be among the first 25 applicants Join to apply for the Field Service Engineer role at ZOLL Medical Corporation Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a...
-
Field Services Engineer
2 days ago
Sydney, New South Wales, Australia Waters Corporation Full timeDirect message the job poster from Waters CorporationHR professional || 27K+ Connections || Global Talent Acquisition (IT and Non-IT Recruitment) || Diversity Hiring || HR Analytics.Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a High Performing Field Service Engineer to support the very...
-
field service engineer
3 days ago
Sydney, New South Wales, Australia Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Field Service Engineer
2 weeks ago
Sydney, New South Wales, Australia Hamilton Robotics Full timeCompany OverviewHamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years,...
-
Field Service Engineer
3 weeks ago
Sydney, New South Wales, Australia STERIS Full timeSTERIS Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Field Service Engineer (Sydney, NSW) role at STERISSTERIS Millers Point, New South Wales, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Field Service Engineer (Sydney, NSW) role at STERISGet AI-powered advice on this job and...
-
Field Service Engineer
3 weeks ago
Sydney, New South Wales, Australia Hologic Full timeMarket-leading developer & manufacturer of imaging and diagnostic systems for Women's Health Generous Base Salary + Car Allowance + Super Perfect opportunity for an engineering graduate looking to start their career in an innovative global organization About the role Hologic is an innovative medical technology company focused on improving Women's...