Therapeutic Case Worker

10 hours ago


Carlton, Victoria, Australia drummond street services Full time
  • Part time (0.8 FTE) until 30 June 2026 – Parental Leave(SCHADS 5)
  • Hybrid arrangement - 1 day a week work from home
  • Some travel required
  • First Nations People, LGBTIQA+ people, people with
    disability, people of colour, public housing residents or people with a lived
    experience are encouraged to apply
  • DS is committed to child safety and strictly adheres to the
    Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of
    our clients is our core focus. All staff must undergo a thorough recruitment
    process including screening and providing evidence of current Working With
    Children Check and National Police Check.

About the role

Drummond Street Services (DS) in partnership with Elizabeth
Morgan House, have been awarded the contract to deliver pre and post release
services to eligible women and trans and gender diverse people exiting prison.
Pre-release support will be offered in Dame Phyllis Frost Centre and
Tarrengower Prison, and post release support will be offered state-wide. The
Therapeutic Case Worker will work as part of the Pre and Post Release Services
Team, providing a range of integrated and targeted services.

The service will take a holistic approach and work towards
improving the social and emotional wellbeing of people as a strategy to reduce
recidivism and incarceration.  The
service will be delivered by a multi-disciplinary team of qualified and skilled
practitioners, with and affirmative employment and training framework for
people with lived experience of the criminal justice system.

The Therapeutic Case Worker, with support from the team,
will also provide secondary consultation, reflective practice, training and
co-work to other staff and programs across Drummond Street and the sector.

Your responsibilities

  • Deliver all pre and post release program activities in
    collaboration with Elizabeth Morgan House.
  • Provide a range of evidence-informed services by leading and
    supporting practice in a transdisciplinary team environment to achieve positive
    outcomes for pre and post release clients.
  • Provision of coaching and mentoring to the Lived Experience
    Workers with a focus on the development of service outcomes for clients and the
    quality practice and performance management of staff individually and in teams.
  • In consultation with the client, develop and implement a
    transition plan to build social and emotional wellbeing.
  • Ensure ongoing collaboration and coordination with Elizabeth
    Morgan House practitioners and team.
  • Oversee risk and safety screening, ensure case coordination
    planning, linkage to and the provision of intensive case management support for
    higher risk cases.
  • Ensure accurate and timely data is recorded into all
    required client record management systems.
  • In consultation with the client, identify and make
    appropriate referrals to other service providers.
  • Liaise with staff from Corrections Victoria at the
    appropriate times along the pre and post release client journey.
  • Liaise with internal and external services to maintain
    relevant links and networks to strengthen the services delivered by the pre and
    post release team.

About you

  • Highly skilled and experienced case worker
  • Sound knowledge of public health approaches, the social
    determinants, and impacts of justice system involvement
  • Understanding of and experience in working within a
    therapeutic trauma counselling and recovery practice framework
  • A values-based and client focused approach to service
    delivery informed by a demonstrated commitment to social justice issues.

Selection Criteria:  All
of the following must be addressed in your application to be considered.

  • Minimum degree level qualification in Social Work or
    equivalent
  • A minimum of two years' experience in case management and equivalent
    experience in the social services sector
  • Highly skilled in working with justice involved people
    experiencing multiple and complex needs
  • Demonstrated understanding of the social determinants of
    health and social and emotional wellbeing frameworks for individuals and
    communities
  • Demonstrated understanding of the systemic issues and
    challenges when working with justice involved women and trans and gender
    diverse people
  • Demonstrated capacity to work within integrated,
    collaborative and systemic approaches
  • Demonstrated understanding of the needs, issues and
    sensitivities of people from diverse backgrounds including Aboriginal, LGBTIQA+
    and culturally and linguistically diverse people and communities.
  • Ability to handle pressured situations with resourcefulness,
    adaptability, and creative thinking
  • Capacity to work creatively, demonstrate initiative,
    contribute ideas and be active in a supportive team environment

Please review the position description which outlines the
full list of responsibilities and key selection criteria via our website

Application process

  • Applications close on Sunday 9 November 2025
  • All applications will be directed to our careers portal
    - Pre and Post Release Therapeutic Case Worker (Parental Leave)
  • All applicants must include a resume and with a cover letter
    addressing all the key selection criteria for the position
  • Suitable applicants that apply before the closing date will
    be offered an interview

Applicants shortlisted for an interview will be required to
provide certified or original evidence of their qualifications during the
interview process

Please contact Fernanda Santos on 9663
6733 or 
using the subject line: Therapeutic Case Worker - Pre and Post Release (Parental Leave)


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