Social Worker

17 hours ago

Carlton, Victoria, Australia City of Melbourne Full time $80,000 - $100,000 per year
  • Part time - 4 days pw
  • Fixed term to May 2026
  • $85,415 - $96,138 pro rata (Dep on skills + exp)  + 12% Superannuation

About the role

The Social Worker / Family Services Practitioner sits within the Family and Children's Services, Community Wellbeing Branch.

This role offers an exciting opportunity to provide tailored support to families with children aged 0–17 years, strengthening family connections and improving outcomes for children and young people.

This role plays a key part in delivering impactful, early intervention services for families experiencing vulnerability, supporting the safety, stability, and wellbeing of children while contributing to the City of Melbourne's strategic vision of a liveable, healthy, and vibrant community.

Working closely with families from diverse cultural and socio-economic backgrounds, you'll deliver case management, counselling, and group programs, while collaborating with community partners and agencies to ensure families are linked to the right supports at the right time.

A little more about the role

  • Deliver assessment and case management  for families experiencing vulnerability, guided by the Best Interests Framework and Integrated Family Services model
  • Develop Child and Family Action Plans to address risks, build on strengths, and improve outcomes for children and young people
  • Facilitate parent support and therapeutic group programs, working with community partners to respond to identified needs
  • Engage with a wide range of stakeholders, community services and external agencies to provide holistic, wraparound supports for families

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.

We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it's your chance to make a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward-thinking team.

About you

You are a compassionate and skilled practitioner who thrives on supporting families, strengthening relationships, and improving outcomes for children. You bring trauma-informed practice, cultural sensitivity, and a strong commitment to collaborative service delivery.

You may also be:

  • Experienced in family case management and group facilitation within child and family services
  • Confident in working with diverse communities, including Aboriginal and Torres Strait Islander peoples, CALD communities, and LGBTIQA+ families

What your experience might look like

  • Bachelor or Master of Social Work (AASW recognised) or a relevant qualification in Psychology, Family Therapy, or Community Social Services
  • Demonstrated knowledge of child development, family intervention models, and trauma-informed practice
  • Casework and case management experience, with the ability to manage complex caseloads in line with legislative frameworks (Child Wellbeing and Safety Act 2005, Children, Youth and Families Act 2005 and Child Safe Standards)
  • Strong skills in culturally competent practice, with experience supporting families affected by family violence, mental health issues, immigration, legal, social isolation, or housing instability
  • Excellent communication and interpersonal skills, with the ability to work effectively across diverse communities, with interpreters  and within multidisciplinary teams

Benefits of working with us

  • Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
  • Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
  • Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
  • Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

Click the APPLY button to be redirected to our Careers portal

Submit your application no later than 11:45pm on Sunday, September 28, 2025.

A few important things to note – don't miss out

  • Applications must be submitted online. Unfortunately, we can't accept applications via email, so please be sure to apply through the official job link provided.
  • Apply early This role may close sooner than the listed closing date if we find the right candidate — so don't wait to get your application in.
  • We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.

Need more info?

Refer to the position description below or contact Michelle Gale, Co-Ordinator Family Support and Counselling,

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.

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