Team Lead Dynamics and Power Platform

5 days ago

Sydney, New South Wales, Australia Insight Full time $80,000 - $120,000 per year

The Team Lead role is responsible for local team management functions within a designated delivery Practice.

The role is suitable for a Senior Architect or Principal Consultant level teammates based in Qld or NSW to lead our growing team in these regions.

The Team Lead will provide a direct reporting relationship for a group of teammates (max. 15) within a Practice, and ensure high levels of focus on teammate engagement, satisfaction, progression, and talent acquisition. Success in this role will come from maintaining a consistent level of team and 1:1 communication across your direct reports, to champion Insight culture and teammate engagement.

The role will also contribute to broader Practice initiatives as required by the Practice Lead/Manager and will collaborate with peer Team Leads to ensure consistency of teammate experience and foster a 'best practice' mindset.

Note that the Team Lead role is a set of responsibilities that are additive to existing billable/presales activities within Professional Services delivery and will form approximately 30-50% of weekly hours (depending on number of direct reports). The below describes only the Team Lead responsibilities and experience level.

Teammate management and talent management:

  • Ensure the highest possible levels of teammate retention and promote Insight as a desirable employer.
  • Maintain, enhance, and foster communications across the team and with teammates individually.
  • Ensure a regular cadence of 1:1 Connections (minimum weekly/fortnightly).
  • Adhere to and help refine the Practice and regional communications plans.
  • Promote networking, social and technology events.
  • Champion a 'great place to work' culture.
  • Liaise with Career Coaches to support teammate career progression and growth.
  • Interface with Practice Lead/Manager and P&C as appropriate for training and similar requests for teammates.
  • Represent submissions to the Promotion Review Board.
  • Participate in talent acquisition activities.
  • Raising new hiring requisitions (with input from the Practice Lead/Manager).
  • Coordinating/conducting interviews with candidates.
  • Providing final hiring recommendations to the Practice Lead/Manager.
  • Ensure onboarding activities for new team hires are completed effectively.
  • Resolve areas of teammate under-performance.
  • Investigate and assess concerns.
  • Liaise with P&C and the Practice Lead/Manager to define improvement plans.

Execute and monitor improvement plans with the teammate.

  • Efficiently action relevant teammate HR/admin tasks, including expense and leave approval.
  • Conduct annual salary reviews and on-demand Market Rate Adjustments, reviewing with the Practice Lead/Manager.
  • Provide input to the broader Practice capability management plan, and support associated professional development activities for direct reports.

Delivery Management

  • Provide input into Practice capacity planning and resource forecasting
  • Maintain the schedule for the team, liaising with the Practice Lead/Manager regarding bench or other utilisation challenges
  • Ensure appropriate allocation of presales capacity where applicable within the team, for allocation to opportunities by the Practice Lead/Manager

Essential Skills:

  • A highly personable and communicative manner, well-suited to building strong interpersonal and team-level relationships.
  • Prior experience leading teams is highly desirable.
  • Ability to balance assigned billable and presales tasks with team lead responsibilities – manage time and priorities effectively.

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