IT Service Desk Specialist

3 days ago


Melbourne, Victoria, Australia Saltus Group Full time

IT Service Desk Specialist

Contract 3mth | Melbourne (Hybrid)

We are seeking an
experienced IT Service Desk Specialist
to join our team based in
Melbourne
. This is a
hybrid role
, offering the flexibility to work both remotely and in the office.

Key Responsibilities

  • Provide
    Level 1 and Level 2 technical support
    to end users
  • Manage and resolve tickets efficiently using
    ServiceNow
  • Support and maintain
    Office 365
    and other
    cloud-based applications
  • Troubleshoot hardware, software, and network issues
  • Collaborate with team members to deliver outstanding customer service
  • On call on rotation with the service team

Skills & Experience

  • Proven experience in
    Level 1 and 2 IT support
  • Strong knowledge of
    Office 365
    and
    Cloud technologies
  • Hands-on experience with
    ServiceNow
    or similar ticketing systems
  • Excellent
    communication skills
    and a proactive,
    team-oriented
    approach


  • Melbourne, Victoria, Australia Brennan IT Full time $80,000 - $120,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System – a way of...


  • Melbourne City Centre, Victoria, Australia Just Group Full time $50,000 - $70,000 per year

    Premier RetailPremier Retail is an iconic Australian retailer and owns two of the most exciting and fastest-growing retail brands, Peter Alexander and Smiggle. Born from homegrown beginnings, our stores now stand proudly on some of the most famous high streets and popular shopping centres around the world. Today, Premier Retail operates over 450 stores and...


  • Melbourne, Victoria, Australia The Trade Desk Full time $120,000 - $180,000 per year

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Melbourne, Victoria, Australia The Trade Desk Full time $120,000 - $180,000 per year

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Melbourne, Victoria, Australia Transform It Full time $100,000 - $120,000 per year

    Job DescriptionWhat's in it for you?Competitive daily rateCollaborative and innovative environment Flexible hybrid work from home / office modelWe have a unique opportunity for a seasoned service desk leader to join a leading global enterprise as they embark on an innovative and exciting digital transformation. This role will suit a proactive,...


  • Melbourne, Victoria, Australia Transform It Full time $60,000 - $100,000 per year

    Job DescriptionCollaborative team orientated environmentFlexible hybrid working environmentCompetitive market rate and incentivesWe have multiple opportunities for self-motivated service desk analysts who are seeking to leverage their experience to support a globally recognised leader.Joining at a time of growth and transformation, we are seeking individuals...


  • Melbourne, Victoria, Australia The Trade Desk Full time $80,000 - $120,000 per year

    About The Trade DeskAt The Trade Desk, we empower the world's most sophisticated marketers to reach their audiences across every channel and device. Our platform combines data, transparency, and precision to help brands make smarter advertising decisions. We're on a mission to create a better, more open internet - one that benefits consumers, brands,...


  • Melbourne, Victoria, Australia The Trade Desk Full time $80,000 - $120,000 per year

    About The Trade Desk  At The Trade Desk, we empower the world's most sophisticated marketers to reach their audiences across every channel and device. Our platform combines data, transparency, and precision to help brands make smarter advertising decisions. We're on a mission to create a better, more open internet - one that benefits consumers,...

  • Service Desk Analyst

    2 weeks ago


    Melbourne, Victoria, Australia AC3 Pty Limited Full time $65,000 - $85,000 per year

    About AC3 At AC3, our purpose is simple but powerful: make technology real. As Australia's leading secure multi-cloud solutions provider, we support over 700 enterprise clients including more than half of the NSW Government to translate technical potential into business results. From cloud and infrastructure to cyber security and data integration, we...

  • Service Desk Analyst

    2 weeks ago


    Melbourne, Victoria, Australia AC3 Full time $65,000 - $85,000 per year

    Career Pathway to Cyber Security or CloudOps4 Best place in Australia to workHybrid 50/50 office/wfhAbout AC3At AC3, our purpose is simple but powerful: make technology real. As Australia's leading secure multi-cloud solutions provider, we support over 700 enterprise clients including more than half of the NSW Government to translate technical potential into...