Club Lounge Teamleader

3 days ago

Perth, Western Australia IHG Hotels & Resorts Full time $60,000 - $80,000 per year

About Us
InterContinental Perth City Centre
opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD. Focused on corporate and transient market bringing the InterContinental personalised service to life.

Club InterContinental introduces a new level of service in our hotel. From making your restaurant reservation while being chauffeur-driven from the airport, to providing breakfast, drinks and canapés in our exclusive Club InterContinental lounge. Team members aim beyond the obvious, turning our attention to thoughtful touches and pleasant surprises. Our dedicated Club InterContinental team are on hand to provide guests with attentive, personal service.

We are looking for a
Club Lounge Teamleader
to join our charming, confident and internationally minded team who knows how to exceed guest expectations.

YOUR DAY TO DAY
Reporting directly to the Rooms Division Manager, you'll have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who will be involved in all pertinent matters affecting team members, guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel.

As Club Lounge Teamleader you would be responsible for responding to guest needs; resolving any issues that may arise; supervising and supporting a team of about 4 to 5 Club Attendants; conducting daily departmental briefings and providing input for regular team meetings.

You will also play an integral part in leading and developing the team through on-boarding, training and development.

What We Need From You
Are you refined, personable, knowledgeable, proactive, meticulous & curious?
The successful candidate will need to demonstrate these behaviors every day, whilst having a working experience in an environment focused on guest service within a luxury brand and will have experience in supervising & motivating others.

Day to day this role provide Food and Beverage service to the guests during Breakfast, Afternoon Tea and evening Canape & Beverage service.

You'll be driven to achieve desired results through the key performance indicators associated with guest and colleague satisfaction. You'll have excellent guest relations, problem solving and time management skills; and ideally have a working knowledge of hotel property management systems such as Opera.

Candidates must also have:

  • ongoing availability to work rostered across 7 days a week, anytime between 6am and 10pm including weekends and public holidays, and
  • unrestricted and unlimited working rights for Australia. Visa sponsorship is not an option for this role.

What We Offer
You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

  • Paid birthday leave - hip hip hooray
  • Paid parental leave
  • Proactive paid wellness and mental health days
  • Free meals on shift
  • Laundered uniform supplied
  • Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
  • A massive colleague discounts platform for all your favorite brands and retailers
  • Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Club Lounge Attendant

    7 days ago

    Perth, Western Australia IHG Hotels & Resorts Full time $45,000 - $60,000 per year

    ABOUT USAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective...

  • Heno & Rey Venue Teamleader (Full Time) - InterContinental Perth

    1 week ago

    Perth, Western Australia IHG Hotels & Resorts Full time $60,000 - $80,000 per year

    About usAt InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life. Nestled in the heart of Perth's central business district, InterContinental Perth City Centre immerses guests in the vibrant energy of the city, while offering unrivalled luxury accommodation and world class food and beverage...

  • Guest Experience Expert

    1 week ago

    Perth, Western Australia Marriott International Full time $60,000 - $80,000 per year

    Additional InformationFull Time basisJob Number Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementGuest Experience Expert (Club Lounge)Beautiful location on the Elizabeth Quay waterfront5 minutes walk from...

  • Commercial Sales Lead

    2 days ago

    Perth, Western Australia VenuesLive Full time $90,000 - $120,000 per year

    Commercial Sales LeadJob purpose:Are you a relationship-driven professional with a passion for sport, entertainment, and creating outstanding client experiences? Optus Stadium – Australia's most dynamic major event venue – is seeking a Commercial Sales Lead to join our high-performing team.This full-time role plays a key part in driving growth across our...

  • Guest Experience Expert

    2 weeks ago

    Perth, Western Australia The Ritz-Carlton Hotel Company, L.L.C. Full time $40,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementGuest Experience ExpertBeautiful location on the Elizabeth Quay waterfront5 minutes walk from Elizabeth Quay station...

  • Club Lounge Agent

    2 days ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25005232 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Club Lounge Agent** - Beautiful location on the Elizabeth Quay waterfront - 5...

  • Concierge (Club Lounge)

    1 hour ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 22200862 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Concierge** - Increased HIGA Award Rates - Beautiful location on the Elizabeth Quay...

  • QAntas Lounges Agent

    2 hours ago

    Perth, Australia Qantas Airways Limited Full time

    Qantas Lounge Agent ASU Level 4 - Permanent Part-Time Role - Based at Perth Airport Together we will achieve a seamless customer experience. Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter...

  • Guest Experience Expert

    1 week ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25115775 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Guest Experience Expert (Club Lounge)** - Beautiful location on the Elizabeth Quay...

  • Crystal Club Supervisor

    4 days ago

    Perth, Australia Crown Perth Full time

    At Crown Perth, memorable experiences are created by being passionate and working together. As a Crystal Club Supervisor you will support the Crystal Club and Villa Manager in the daily operations of Crystal Club Food & Beverage Lounge and Reception. You will assist in team development and superior guest relations to ensure the highest level of service to...

  • Food and Beverage Attendant

    4 days ago

    Perth, Australia Crown Perth Full time

    **Food and Beverage Attendant - Crystal Club** **Your mission: To create a memorable experience for guests by providing a high level of personalised service.** At Crown Perth memorable experiences are created by being passionate and working together. The Crystal Club lounge, located on level 15 of Crown Towers offers guests a dedicated private check -in...

  • Commis Chef

    4 weeks ago

    Perth, Australia Next Gen Health & Lifestyle Clubs Full time

    Overview Next Gen Clubs are extremely passionate about delivering quality food combined with premium service. We are a Health and Lifestyle business with operations in Adelaide, Sydney, Melbourne, Perth, Canberra and Auckland and we have an exciting opportunity for a Commis Chef to join our Food & Beverage Team @ Kings Park. About the Role You will work...

  • Club Concierge

    2 weeks ago

    Perth, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23128557 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Club Concierge** - Beautiful location on the Elizabeth...

  • Club Concierge

    2 weeks ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24030949 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Club Concierge** - Beautiful location on the Elizabeth Quay waterfront - 5...

  • High Salary: Kitchen Hand

    4 weeks ago

    Perth, Australia Next Gen Health & Lifestyle Clubs Full time

    Come and join the team at Next Gen Health & Lifestyle Clubs. Why? - We offer a spectacular club environment; - You will work for an organization with a team orientated culture; - We offer flexible working hours; - Access to the clubs facilities. Are you passionate about Food and enjoy working in a supportive, dynamic and fun environment? We are currently...