Registrar, Business Services

About the role:

Reporting to the Senior Registrar, the Registrar is responsible for the day-to-day operations of the registry, ensuring the effective listing and coordination of Mental Health Tribunal hearings, providing operational support and advice to the Senior Registrar and Principal Registrar. The Registrar's role is part of the registry leadership team and assists the Senior Registrar with identifying operational solutions to issues, preparing reports, performance monitoring, learning and development, supporting the Senior Registrar implement projects and process improvements strategies.

This role requires a highly organised individual who is a team player, committed to the highest level of service excellence, able to work under pressure and capable of giving guidance to a team of Senior Deputy Registrars, Deputy Registrars and Registry Officers with the day-to-day operational needs of the Tribunal's registry. The Registrar's role is critical within the Tribunal's registry and enables the Principal Registrar to deliver the Tribunal's hearing schedule, list and organise Tribunal hearings, roster members, case manage complex matters, including preparing written briefs for members and manage associated Tribunal records including the statutory register.

You will need advanced written skills, as well as problem solving and analytical skills required to critically analyse workflow processes and identify issues and solutions to advise the Senior Registrar and Principal Registrar as required. The Registrar may be asked to act as a Senior Registrar from time to time.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

How you'll make a difference:

• Ensure the effective and efficient organisation of the day-to-day operations of the registry team.
• Support the Senior Registrar to identify suitable training needs and professional development opportunities.
• Identify operational issues and assist Senior Registrars to develop and implement new precedents and principles.
• Assist the Senior Registrar with compliance and performance monitoring, reporting, quality assurance and maintenance of the Tribunal's statutory register by preparing reports to analyse hearing data.
• Ensure that all listings and coordination practices comply with the applicable legislation, policies and procedures.
• Complete case management for identified categories of complex matters.
• Assist in the development, evaluation and implementation of strategies, policies and procedures.
• Liaise and maintain constructive relationships with Tribunal members, mental health service staff and other stakeholders.
• A background in court/tribunal management or comparable experience with a high-volume case-flow system is highly desirable.
• Ability to interpret and apply legislation is desirable.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the `Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

• If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

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