Experienced NDIS Support Coordinator

Are you an experienced NDIS Support Coordinator looking to work flexibly in an organisation committed to your professional growth and wellbeing?

Future Focus Support Coordination is an independent NDIS provider who is best known for their delivery of Specialist Support Coordination, the second largest in Australia. We take a person-centred approach to each participant that we work with to ensure that they access the right supports to live their best lives. Future Focus currently operate throughout metropolitan and regional Victoria, Perth and will soon be opening sites in other states.

We are seeking an experienced and qualified community services professional to join us in our growing Support Coordination team. The role is full time, but negotiable for the right person. Flexible Working Arrangements are promoted as thr ole is Hybrid, with the expectation of coming to the office once per fortnight

** Please only apply if you live locally, hold an appropriate qualification & experience **

About the role

Reporting to the Eastern Business Unit Manager, the primary objective role is to provide high quality Support Coordination for NDIS participants in the Eastern Suburbs. You will be required to do some face to face meetings, undertake case conferences, help to oversee and manage their NDIS budgets, and help your participants successfully implement their NDIS plan.

In their direct client work, the Support Coordinator will focus on strengthening a participant's ability to navigate the NDIS and intersecting service systems, including Health, Justice, Mental Health, Housing, and other Social Services. The incumbent will contribute to the development of evidence-based and innovative clinical services and that will promote the delivery of Support Coordination of the highest quality.

It is advantageous if you hold:

• Qualification in Social Work, Social Science, Community Services, Health Science, Case Management, Mental Health/Psychology or other Allied Health qualification.
• Previous experience in Support Coordination supporting participants that have mental health, psychosocial or disability support needs in a case management style role.
• Extensive knowledge of disability, mainstream and community services.

Please only apply if you:

• If you are primarily based locally in the East of Melbourne (Inner or outer east Melbourne suburbs)
• Have a valid Driver's Licence
• Have access to reliable vehicle
• Support a strengths-based approach to working with disability
• Able to successfully pass probity checks: International Police Check if relevant, Working with Children Check, NDIS Worker Screening Check

Benefits and perks of working for Future Focus

• Negotiable hours for the right person
• Flexibility encouraged, take your work with you anywhere
• Monthly Clinical and Administrative Supervision
• Regular social and wellbeing engagements with your team
• National Conference attendance
• Annual PD budget
• Attractive Salary, above award rate
• Generous staff incentive program
• Mobile phone and Surface Pro supplied.
• Prestigious Office available for team and participant interactions

Advantageous Skills and experience:

• A self-starter, self-motivated person who can work independently
• Previous Support Coordination Experience
• Demonstrated knowledge of psychosocial diagnoses, both chronic and acute, or the ability to source accurate and critical patient information.
• Solid background and knowledge of NDIS
• Excellent verbal communication skills and a demonstrated ability to engage with participants and their families
• Strong written and computer skills for the recording of notes, gathering evidence, writing reports, correspondence and other documents

For a copy of the full position description, please email

To apply for this role, submit your resume and cover letter by hitting the 'apply now' button.

We are keen to secure an exceptional candidate, if this role appeals to you, don't delay in sending your applicationWe wish to work with people who reflect the diversity of our participants to ensure we can support individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.