Location Support Coordinator

2 weeks ago

Melbourne, Victoria, Australia Village Roadshow Limited Full time $40,000 - $60,000 per year

About us:

Intencity opened its first Family Entertainment Centre (FEC) in 1995 and was wholly acquired by Village Roadshow Limited in 1999. We operate closely with Village Cinemas and Warner Village Theme Parks.

Intencity can be found in 5 FEC's locations along the East Coast of Australia (including Adelaide and Tasmania), as well as over 65 game foyer locations. We have a vast array of classic and contemporary video, prize and skill tester games that appeal to children, teenagers and adults alike.

About the role:

This is an exciting opportunity to join our Intencity Sunshine team and be part of the fun that is the entertainment industry

As the Location Support Coordinator, you'll play a key role in keeping everything running smoothly at site. Supporting our interstate Location Manager, you'll step in wherever needed, acting as a senior team member while guiding and supporting your fellow team members.

Key Accountabilities include:

  • Always Providing exceptional customer service
  • General duties, including accurate cash handling and reporting;
  • The cleaning and maintaining of store presentation and hygiene levels including games and floors
  • Queue management, including floor patrol and crowd control;
  • Hosting of group bookings, Supersessions and Parties;
  • Correcting minor games faults in accordance with training/competency level and reporting faults that require a technician;
  • Other duties as specified by your manager.

What you can bring to the role:

  • Exceptional communication skills
  • A strong customer-focused approach
  • The ability to prioritise tasks with a keen eye for detail
  • The ability to support and motivate a team

If you're passionate about delivering outstanding customer experiences and excel in a

supportive and dynamic setting, we encourage you to apply for this exciting opportunity

Availability
We are excited to offer a flexible and rotational roster that supports you and your life, however as with the nature of our business we do require support surrounding our peak periods.

This role would suit someone with the flexibility to work across the week including weekends and public/school holidays on a regular basis. We will also require availability at times across some nights for special events & functions.

Please note that we will require detail of your availability on your application form as part of the recruitment process.

What we offer
We are a fun, energetic, collaborative and supportive bunch who thrive on being a social and hardworking team. We offer some fantastic discounts to help fuel your love of games and entertainment

Think you have the passion and showmanship for this role? We want to see what you can bring to our team So apply now to join one of Australia's largest and most-loved entertainment brands

Village Roadshow is proudly an equal opportunity employer. Applicants of all genders, identities and backgrounds will receive consideration for employment and commit, as a circle back employer, to responding to every applicant.

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