Senior Business Analyst

Brisbane OR Sydney OR Melbourne

• Must have experience or certification in FinOps
• Strong understanding of financial principles and experience working in finance-related roles or environments.
• Hybrid working model, supportive and collaborative culture.

Overview of the role

This is a fantastic time to be joining Suncorp as the industry goes through significant change. As a result, we are seeking a proactive and detail-oriented Senior Business Analyst to support the establishment and ongoing operations of our new FinOps Centre of Excellence (CoE). This role will play a key part in driving cloud financial accountability and operational efficiency across the organisation.

You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 280 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) and supporting the platform.

Suncorp is proud of our fantastic culture where you will be supported in your career development.

What you'll do:

• Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.
• Document current and future state processes and identify opportunities for improvement.
• Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
• Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
• Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
• Create detailed user stories (in JIRA) to support delivery.
• Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership
• Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.

What you'll bring:

• FinOps Knowledge: Experience or certification in FinOps practices is highly desirable
• Cloud & Container Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and/or containerisation technologies
• Financial Acumen: Strong understanding of financial principles and experience working in finance-related roles or environments.
• Minimum 5 years Business Analysis experience in a project/delivery orientated role, from a large organisation.
• Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
• Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
• Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders.
• Strong team player with a positive attitude, willingness to learn and desire to make a difference.
• Must be able to manage multiple complex initiatives with competing deadlines.

What we can offer you:

• Discounts and offers on a range of retail favourite stores as well as insurance products.
• A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
• Invest in your brighter future with ongoing study support and career development programs.
• Give back to our communities with payroll giving, donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

About Suncorp:

For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

If this opportunity sounds like the challenge you have been looking for, please apply online today.

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

Advertised: 02 Sep 2025 AUS Eastern Standard Time

Applications close: 10 Sep 2025 AUS Eastern Standard Time

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