Business Analyst – Not-for-Profit

1 day ago

Sydney, New South Wales, Australia mySMB Full time $90,000 - $120,000 per year

About

helps small and medium businesses (SMBs) thrive by combining practical business know-how with the power of AI. We provide tools, guidance, and community support that make running a business simpler, smarter, and more productive. Our team is focused on helping SMBs understand and adopt AI in ways that drive real outcomes - from efficiency gains to smarter decision-making. At , we believe AI isn't about replacing people, it's about empowering people and businesses to do their best work.

Role Overview

This role supports the product, content, and client engagement teams by analysing not-for-profit (NFP) and tech for social impact (TSI) business processes and translating them into effective digital and AI-enabled solutions. With deep knowledge of NFP operating environments, the Business Analyst will ensure that 's offerings are practical, relevant, and impactful for NFPs and social enterprises.

The role contributes directly to 's mission by designing and optimising NFP/TSI processes, identifying opportunities for efficiency, and ensuring solutions integrate with platforms such as FunRaisin and other sector-specific technologies.

Key Responsibilities


• Analyse and document NFP and TSI processes across fundraising, donor engagement, volunteer management, compliance, and reporting.


• Work with stakeholders to translate organisational needs into functional requirements for digital and AI-enabled solutions.


• Map and evaluate NFP-focused tools (e.g., FunRaisin, Salesforce NFP Cloud, Blackbaud, and similar platforms) that best support fundraising, donor relations, and operational transparency.


• Support the design and implementation of workflow automation, dashboards, and impact reporting to enhance transparency and decision-making.


• Collaborate with product, technical, and content teams to ensure solutions align with sector needs and 's strategy.


• Provide subject matter expertise on NFP/TSI challenges in Australia and New Zealand, including compliance and governance.


• Monitor solution performance and recommend continuous improvement initiatives to maximise social impact.

Skills, Knowledge & Experience

Essential:


• 5+ years' experience as a Business Analyst or Process Analyst, ideally within the not-for-profit or social enterprise sector.


• Strong understanding of NFP/TSI business processes, including fundraising, donor lifecycle management, and volunteer engagement.


• Demonstrated experience mapping, analysing, and improving NFP workflows.


• Hands-on experience with NFP-specific platforms such as FunRaisin, Blackbaud, or Salesforce NFP Cloud.


• Ability to translate business requirements into clear technical and functional documentation.


• Excellent communication and stakeholder engagement skills, particularly with mission-driven organisations.

Desirable:


• Experience with AI/automation platforms and impact measurement tools (e.g., data visualisation, predictive donor analytics).


• Knowledge of compliance and reporting standards relevant to NFPs in Australia and New Zealand.


• Exposure to grant management systems, donor CRMs, and event fundraising technologies.


• Experience consulting to or working within tech-for-good or social impact initiatives.

Attributes We Value at


• A proactive and problem-solving mindset


• Strong communication and collaboration skills


• Curiosity about AI and new technologies


• Willingness to adapt in a fast-moving environment


• Genuine passion for supporting NFPs and driving social impact.

This position description may evolve as the business grows and priorities shift. Apply here or send your resume to

  • Senior Digital Business Analyst

    4 days ago

    Sydney, New South Wales, Australia Aegina Business Solutions Full time $90,000 - $120,000 per year

    6-Month Contract | NSW Government | Potential for ExtensionAbout the OpportunityAegina Business Solutions is partnering with a NSW Government agency to recruit an experienced Senior Business Analyst to support a major digital program. This role will play a key part in designing and delivering a new internal application with a strong emphasis on user...

  • Business Analyst

    2 days ago

    Sydney, New South Wales, Australia The Royal Australian & New Zealand College of Radiologists (RANZCR) Full time $80,000 - $120,000 per year

    About the College:The Royal Australian and New Zealand College of Radiologists (RANZCR) is a non-profit peak membership body dedicated to advancing patient care in the clinical radiology and radiation oncology fields across Australia, New Zealand and Singapore.We are committed to improving health outcomes for all, by educating and supporting clinical...

  • Business Analyst

    2 days ago

    Sydney, New South Wales, Australia The Royal Australian and New Zealand College of Radiologists Limited Full time $104,000 - $130,878 per year

    The Royal Australian and New Zealand College of Radiologists (RANZCR) is a non-profit peak body for advancing patient care in the clinical radiology and radiation oncology fields across Australia, New Zealand and Singapore.About the CultureOur evidence-based culture focuses on best practice outcomes for patients and equity of access to high quality care,...

  • Business Analyst

    7 days ago

    Sydney, New South Wales, Australia Adaps Full time $100,000 - $120,000 per year

    Business Analyst / Functional Analyst (PEGA)Permanent OpportunitySalary: $100k–$120k + super paParramatta, SydneyGreat culture and Opportunity to work with an amazing TeamAdaps is hiring Pega Business Analyst to work with a Large Government Client on a world-class cutting-edge technology project.What we need in this role:As a Pega Business Analyst, needs...

  • Business Analyst

    2 days ago

    Sydney, New South Wales, Australia Peoplebank Full time $90,000 - $120,000 per year

    Business Analyst (BI Systems) — Federal GovernmentURGENT 3-Month Contract (possible extension)Sydney (Onsite due to the nature of the role) ·Immediate startJoin a leading IT service organisation supporting a Federal Government client. We're seeking a skilledBusiness Analyst (BI Systems)to support the development of a performance driven governance and...

  • Business Analyst

    4 days ago

    Sydney, New South Wales, Australia Novated Lease Australia Full time $90,000 - $120,000 per year

    Position SummaryWe are seeking a Business Analyst to bridge the gap between business needs and technology solutions. The role will play a key part in understanding requirements, mapping processes, and supporting the design of scalable solutions across our digital ecosystem. The Business Analyst will collaborate closely with product, operations, compliance,...

  • Business Analyst

    4 days ago

    Sydney, New South Wales, Australia Teachers Mutual Bank Full time $80,000 - $120,000 per year

    About the Role The Senior Business Analyst (SBA) is responsible for enabling high quality solutions that deliver valued business outcomes and customer satisfaction. The role focuses on helping guide our business and end users in improving processes, products, services and software through data driven analysis and decisions. This position requires an...

  • Data Analyst/Business Intelligence Analyst

    3 days ago

    Sydney, New South Wales, Australia HiTech Personnel Full time

    Exciting opportunity within a high-profile Federal Government agency12 month contract with a 12 month extension optionHybrid role based in NSWA leading Federal Government agency is seeking a Data Analyst/Business Intelligence Analyst to support the delivery of strategic data assets and data products. The successful Data Analyst/Business Intelligence...

  • Business Analyst

    4 days ago

    Sydney, New South Wales, Australia Coforge Full time $90,000 - $120,000 per year

    Job Title:Business Analyst – Data Governance, Risk & ComplianceLocation:SydneyDepartment:Risk & Compliance / Data ManagementDuration: PermanentEmployment Type:Full-timeJob Summary:We are seeking a skilled and proactive Business Analyst to support the implementation of data policies across risk and compliance functions. The ideal candidate will have a...

  • Business - Business Analyst x4

    2 days ago

    Sydney, New South Wales, Australia Talent Full time $80,000 - $120,000 per year

    We are working with aleading consultancyon a majorfinancial services client engagementand are seeking an experiencedBusiness Analystwithstrong banking and business BA skills.Please note: Only candidates based in Sydney will be considered. This role requires being onsite in the Sydney CBD office 3-4 days per week. Applicants outside of Sydney will not be...