Part-time Senior Customer Attendant

2 weeks ago

Dubbo Regional Council, Australia Transport for NSW Full time $4,333 - $7,433 per year

You enjoy helping and interacting with all kinds of people.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
 

In this role, you'll:

Work in the frontline, you will ensure seamless customer experiences from handling passenger inquiries to assisting with travel bookings and luggage, especially when facilitating connections to regional services.

Responsible for overseeing daily station operations, including station presentation, cleaning, and maintenance, ticketing and revenue protection.

Prioritize safety standards to safeguard staff and passengers, proactively addressing any potential risks.

This permanent part-time role at Wellington Station working a minimum of 15 hours per week on a rotating shift work roster, from 12:15 pm to 3:15 pm Monday to Friday. Extended hours may be necessary at short notice.

The full-time rate of pay for this position is $1,433.25 per week. As a part-time employee, you will be paid on a pro-rata basis calculated on your agreed hours of work. You will also receive shift and penalty allowances, superannuation, and leave loading benefits for annual leave.

A Talent Pool will be created for current and future temporary and permanent, full-time, and part-time positions at Wellington Station over the next 18-month period. If you are deemed suitable at interview and a vacancy arises, you may be contacted and asked to complete pre-employment checks.  

For more information on this position and business unit, view the role description and information pack  

Also watch the video A day in life of a Customer Attendant

About you

You are a customer service professional who can bring your experience of working under pressure on the frontline to the station and be the first point of contact on station when our passengers arrive.You are resilient and have outstanding interpersonal skills to provide clear and accurate instructions and can manage difficult conversations with a diverse range of people.You are confident in problem solving and can make prompt decisions whilst working alongside a variety of stakeholders in a safety focused operational environment

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now

Applications close: 11:59 pm, Tuesday 9th September 2025

For more information about this role, please contact DYANNA..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

#LI-Onsite #reghyb  
#tccsj

  • Senior Customer Attendant

    4 weeks ago

    Wagga Wagga City Council, Australia Transport for NSW Full time

    Join to apply for the Senior Customer Attendant role at Transport for NSW3 days ago Be among the first 25 applicantsJoin to apply for the Senior Customer Attendant role at Transport for NSWGet AI-powered advice on this job and more exclusive features.Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Wagga Wagga, NSW, AU,...

  • Customer Information Attendant Part Time Customer Service Role

    4 weeks ago

    Coffs Harbour City Council, Australia Bachrach Naumburger Group Part time

    Join to apply for the Customer Information Attendant Part Time Customer Service Role at Bachrach Naumburger Group.About The RoleWe're looking for someone who is bright, bubbly, and enthusiastic about customer service. You will handle customer enquiries and represent the face of the shopping centre.Initiative and a keen willingness to contribute as a key part...

  • Gaming Attendant

    4 days ago

    Dubbo, New South Wales, Australia Endeavour Group Full time

    Join to apply for the Gaming Attendant - Macquarie Inn role at Endeavour Group Overview "Let's go to the pub" Chances are, it's one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub's story. About The Role Gaming Attendant | Macquarie...

  • Gaming Attendant

    4 days ago

    Dubbo, New South Wales, Australia Endeavour Group Full time

    Join to apply for the Gaming Attendant - Macquarie Inn role at Endeavour GroupOverview"Let's go to the pub" Chances are, it's one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub's story.About The RoleGaming Attendant | Macquarie InnWith great...

  • Retail: Part Time Customer Service

    2 weeks ago

    Dubbo, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypePermanentClosing Date1 Sept :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant DUBBO MALLJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Senior Customer Attendant

    3 weeks ago

    Wagga Wagga City Council, Australia Transport for NSW Full time

    Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Wagga Wagga, NSW, AU, 2650Job reference number: 101388Employment type: Permanent Part-TimeSalary range: $1252.85-$1252.85You're proud to be the face of our organisation and deliver a great experience to our passengers.Your expertise in communication, problem-solving,...

  • Casual or Part-Time Bar and Gaming Attendant

    2 days ago

    Central Coast Council, Australia beBeeHospitality Full time $40,000 - $55,000

    Exciting Casual or Part-Time Opportunity">We are currently seeking enthusiastic and service-orientated Bar and Gaming Attendants to join our team at a popular venue in Wamberal, NSW.">This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and delivering exceptional customer service.">About the Role">We are looking for...

  • PART TIME Sandwich Artist

    4 weeks ago

    Dubbo, New South Wales, Australia Subway® Australia Part time

    Join to apply for the PART TIME Sandwich Artist role at Subway AustraliaContinue with Google Continue with Google1 month ago Be among the first 25 applicantsJoin to apply for the PART TIME Sandwich Artist role at Subway AustraliaGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue...

  • Part Time

    2 days ago

    North Sydney Council, Australia EVT - Entertainment | Ventures | Travel Part time

    OverviewTitle: Night AuditorPosition Overview: To anticipate and meet the needs and desires of the hotel's guests, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel.Our Vision is being leaders in creating experiences and properties that...

  • Part Time

    2 days ago

    North Sydney Council, Australia EVT - Entertainment | Ventures | Travel Part time

    OverviewTitle: Night AuditorPosition Overview: To anticipate and meet the needs and desires of the hotel's guests, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel.Our Vision is being leaders in creating experiences and properties that...