
Pre Construction Coordinator
2 days ago
About the role
As a Pre-Construction Customer Service Coordinator you will play a crucial role in supporting our customers throughout the Pre-construction phase of their new home project. This full-time position is based in Warwick Farm, and will involve liaising with clients, managing the progress of the customers file through the system while ensuring a seamless customer experience.
What you'll be doing
- Providing exceptional customer service and support to our clients during the Pre construction stage
- Maintaining clear communication with customers, keeping them informed of project progress and addressing any queries or concerns
- Coordinating the timely completion of tasks such as Waterboard approvals, deposit payments, and plan approvals
- Collaborating with internal teams, including design and construction, to ensure project milestones are met
- Assisting with the preparation of client documentation and managing project files
- Identifying and resolving any issues that may arise during the Pre-construction phase
- Providing administrative support as needed to ensure the smooth running of projects
What we're looking for
- Excellent customer service and communication skills, with the ability to build strong relationships with clients
- Strong organisational and time management abilities, with a keen eye for detail
- Experience in a customer service or administrative role, preferably within the construction or property industry
- Familiarity with construction processes and project management principles
- Proficiency in using relevant software such as Framework and technology tools
- Adaptability and the ability to work in a fast-paced, dynamic environment
Apply now to join our team and be a part of our exciting journey
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