Senior Case Manager

1 week ago


Melbourne, Victoria, Australia Victorian Government Full time $97,955 - $111,142 per year
Overview

Work Type: Various

Salary: $97,955 - $111,142

Grade: VPS 4

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/OVIC/OVIC/1880264

The Office of the Victorian Information Commissioner (OVIC) is an independent regulator established to protect the information rights of Victorians through oversight of the state's FOI, Privacy and Data Protection laws. Our atmosphere is energetic, driven and collaborative.

Unique opportunity to join an oversight body.

Hybrid working environment.

Multiple Full-time roles: 1 x Ongoing and 1 x Fixed term to 26 February 2027

Role: Senior Case Manager

Salary plus superannuation: VPSG 4 ($97,955 - $111,142) plus superannuation.

Join Victoria's energetic, driven and collaborative information rights regulator.

Senior Case Managers undertake active case management of reviews, complaints and any other relevant matters arising from the Freedom of Information Act 1982 (Vic) (FOI Act) in an efficient and timely manner. They use their excellent communication and negotiation skills to attempt to successfully resolve matters at an early stage, if appropriate, and to draft recommendations where a matter cannot be informally resolved.

Knowledge and experience with the FOI Act is preferred, however, we will consider applicants with other relevant knowledge.

Senior Case Managers must be motivated and highly organised with sound skills in working with legislation and conducting complex file work that involves diverse issues and considerations. They need to demonstrate attention to detail, critical and analytical thinking, an ability to manage and meet deadlines, strong written and oral communication skills, and negotiation and alternative dispute resolution skills.

Senior Case Managers are expected to mentor junior staff within OVIC.

The role involves stakeholder engagement with the public and public sector agencies on the administration and operation of the FOI Act.

Senior Case Managers are required to be flexible in responding to meet the needs of the Public Access Branch. This will involve working across teams within the Public Access Branch and OVIC, as directed by their manager.

Security cleared position:

Due to the nature of OVIC's work, you must successfully obtain and maintain a Baseline security clearance following your appointment and be an Australian citizen (in reference to citizenship requirements surrounding a security clearance), as such Permanent Residents and holders of a valid work permit or visa are ineligible to apply.

How to apply:

Applications should be submitted online by selecting the 'Apply Now' button. To be considered, please submit the following documents:

  • Your CV; and
  • Completed Application form

If you would like to discuss this role, please call Artemis Boyce on or email

Important Information

OVIC is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the OVIC's obligations under the Occupational Health and Safety Act 2004 (Vic).

Therefore, OVIC strongly recommends that all OVIC employees are fully vaccinated against COVID-19 in order to undertake duties outside of their home.

Applications close midnight 02/09/2025.

Applications close Tuesday 2 September 2025 at 11.59pm

Posted

19 August 2025


  • Senior Case Manager

    1 week ago


    Melbourne, Victoria, Australia University of Tasmania Full time $114,282 - $129,943 per year

    The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.Partner with Senior Leaders to resolve complex employee...

  • Senior Case Manager

    3 weeks ago


    Melbourne, Victoria, Australia VACCA - Victorian Aboriginal Child and Community Agency Full time

    Senior Case Manager - Community Protecting BooraisLocation: Preston, VIC, Australia 3072 — Permanent, Full TimeSalary: Between $100,794 to $110,442 plus super and salary packaging optionAbout The OrganisationThe Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the...

  • Senior Case Manager

    3 weeks ago


    Melbourne, Victoria, Australia VACCA - Victorian Aboriginal Child and Community Agency Full time

    Senior Case Manager - Community Protecting BooraisLocation: Preston, VIC, Australia 3072 — Permanent, Full TimeSalary: Between $100,794 to $110,442 plus super and salary packaging optionAbout The OrganisationThe Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the...

  • Senior Case Manager

    4 weeks ago


    Melbourne, Victoria, Australia Department of Justice and Community Safety, Victoria Full time

    About This RoleUtilise your Community Services expertise to provide support and advice to the Countering Violent Extremism unitA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 30th June 2028VPS Grade 5.1: $113,022 - $124,885 plus superannuation.About The Business UnitThe Terrorism...

  • Senior Case Manager

    4 weeks ago


    Melbourne, Victoria, Australia Department of Justice and Community Safety, Victoria Full time

    About This RoleUtilise your Community Services expertise to provide support and advice to the Countering Violent Extremism unitA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 30th June 2028VPS Grade 5.1: $113,022 - $124,885 plus superannuation.About The Business UnitThe Terrorism...

  • Senior Case Manager

    1 week ago


    Melbourne, Victoria, Australia Department of Justice and Community Safety, Victoria Full time $113,022 - $124,885 per year

    About This RoleUtilise your Community Services expertise to provide support and advice to the Countering Violent Extremism unitA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 30th June 2028VPS Grade 5.1: $113,022 - $124,885 plus superannuation.About The Business UnitThe Terrorism...

  • Senior Case Manager

    1 week ago


    Melbourne, Victoria, Australia Victorian Government Full time $113,022 - $124,885 per year

    OverviewWork Type: Fixed-term - Full-timeSalary: $113,022 - $124,885Grade: VPS 5Occupation: Community servicesLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/D00977SEPTEMBER2025At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things...

  • Senior Case Manager

    1 week ago


    Melbourne, Victoria, Australia AMES Australia Full time $80,000 - $120,000 per year

    Multiple Full-Time Maximum Term positions available to 30 June 2026 located at our Dallas officeSupporting Humanitarian Settlement Program (HSP) clients with complex needsAbility to speak Arabic OR Dari/Pashto will be highly regardedAnnual salary is $79, % superOther benefits include:Regular performance feedback and performance review processSupportive...

  • Senior Case Manager

    1 week ago


    Melbourne, Victoria, Australia Life Without Barriers Full time $105,357 - $127,639 per year

    Based in our Dandenong Office, with occasional work from homeMonthly rostered day off (RDO)Generous Employee Benefits- Access to salary packaging, Fitness Passport + MoreAt Life Without Barriers, we're all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities...

  • Senior Case Manager

    1 week ago


    Melbourne City Centre, Victoria, Australia Department of Justice and Community Safety Full time $113,022 - $124,885 per year

    Utilise your Community Services expertise to provide support and advice to the Countering Violent Extremism unitA Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 30th June 2028VPS Grade 5.1: $113,022 - $124,885 plus superannuation.About the Business Unit:The Terrorism (Community...