Practice Officer – Mental Health Practice – Federal Government Department

8 hours ago

Townsville, Queensland, Australia Acmhealthcare Full time $104,000 per year

Job Description

Practice Officer – Mental Health Practice – Federal Government Department

  • Full time 37.5-hour role
  • $50 an hour + super
  • Long term contract position

ACM Healthcare is working on behalf of a Federal Government department to source a APS4 Practice Officer to work in their Townsville office.

The Practice Officer is responsible for managing the centre operations and any support functions allocated to the position, assisting in front line of customer service for clients accessing the service.

Duties:

  • Supervise Level 3 Service Support Officers including monitoring performance, setting priorities, task allocation, and identification of training needs.
  • Provide front of house and administrative support across all service delivery streams inclusive of data entry and record keeping.
  • Provide first escalation point for clients, contracted health providers and external stakeholder queries.
  • Coordinate the administrative requirements for client referrals to both internal and external providers.  This includes managing data, correspondence and client information between internal and external referral platforms and client management systems.
  • Coordinate the administrative requirements for group programs and mental health literacy workshops.
  • Provide assistance with administrative induction and training of new employees and contracted health providers.
  • Undertake financial management activities including drafting procurement documentation, processing invoices, reconciling payments and tracking financial expenditure.

Contact:

Catherine on  to discuss this role further or inquire about our other positions available.

OR

Jess on   to discuss this role further or inquire about our other positions available.

  • Practice Nurse

    1 week ago

    Townsville, Queensland, Australia North Shore General Practice Full time $60,000 - $90,000 per year

    About the businessNorth Shore General Practice is an Accredited Family General Practice.We run a modern facility with fully-equipped treatment areas. We pride ourselves on providing holistic care for our patients to ensure their healthcare needs are being met across all areas of life.About the roleWe require a Registered Nurse interested in providing Primary...

  • Mental Health Clinician

    1 week ago

    Townsville, Queensland, Australia Townsville Hospital and Health Service Full time $120,000 - $180,000 per year

    About the work unit / facilityThe Crisis Support Space (CSS) is a new initiative within the Acute Care Team, Mental Health Service Group at Townsville University Hospital. It offers a safe, non-clinical environment for individuals experiencing mental distress or suicidal ideation, providing peer support and clinical oversight as an alternative to the...

  • Practice Supervisor

    1 week ago

    Townsville, Queensland, Australia ACT FOR KIDS Full time $110,110 - $114,984 per year

    Salary:$110,110 - $114,984 + Super + Salary PackagingLocation:TownsvilleDocumentation:Employment Type:Full-Time TemporaryDepartment:NQ: Townsville IFS Team 2Closing Date:12 Nov 2025About Act for KidsAct for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at...

  • Senior Mental Health Clinician

    4 days ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $6,464 - $68,955 per year

    Senior Mental Health Clinician (Eating Disorders), Townsville Eating Disorder Service, Townsville Hospital, HP4, Fixed Term Temporary Part-Time until 05/03/2027Join a passionate multidisciplinary team delivering evidence-based care to individuals and families impacted by eating disorders across North Queensland.About the work unit / facility The Townsville...

  • Clinical Nurse/Mental Health Clinician, Queensland Health

    14 hours ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $104,000 - $145,000 per year

    Mental Health Clinician (HP3 or NG6), Child and Youth Mental Health Service, Charters Towers, Permanent Full-timeDeliver high-quality, recovery-focused mental health care to children and young people in a supportive, multidisciplinary team within the vibrant Charters Towers community.About the work unit / facility The Child and Youth Mental Health Service...

  • Allied Health Clinician, Queensland Health

    1 week ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $80,000 - $104,000 per year

    **Explore your opportunities today and dive into a career with the Townsville Hospital and Health Service.**About your new employer: Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a...

  • Practice Supervisor

    2 weeks ago

    Townsville, Queensland, Australia Act for Kids Full time $110,110 - $114,984 per year

    About Act for KidsAct for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are...

  • Head of Department

    13 hours ago

    Townsville, Queensland, Australia Department of Education Full time $100,000 - $120,000 per year

    Thuringowa State High School - A Great School with Great Opportunities An opportunity exists for the right candidate to lead our vibrant and creative faculty as Head of Department for Technology / The Arts within our dynamic school.This position is for the duration of the 2026 school year, unlessotherwise determined. The successful candidate will lead the...

  • Allied Health Research CAYAS, Queensland Health

    10 hours ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $73,120 - $152,640 per year

    Permanent part-time HP5 Allied Health – Research role with CAYAS, Kirwan Health Campus, Townsville HHS.Lead innovative research in child, adolescent and young adult mental health, supporting evidence-based practice across multidisciplinary teams.About the work unit / facility The Child and Youth Mental Health Service (CYMHS), part of the Mental Health...

  • Health Security Officer

    14 hours ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $67,000 - $70,000 per year

    **Exciting opportunities available now with the Townsville Hospital and Health Service.**About the work unit / facilityHealth Security Department / Facilities and Integrated Support Services / TownsvilleAbout your new employerClinical ExcellenceThe Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare...