Litigation Consultant

Litigation Consultant | Customer & Operations | 12-Month Contract | VIC, QLD, NSW and SA

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

About the role

• Process complex and litigated claims nationally, whilst managing the performance of external legal providers.
• Ensure that claims are settled in an economic manner and strive to manage professional partnerships to ensure timely and cost-effective decisions are made.
• Maximise recovery income and manage down settlement amounts by negotiating with Recovery Agents and Solicitors representing third parties.
• Evaluate claims to determine if they are viable to defend, issue proceedings on, and subsequently engage external legal counsel.
• Handle complex or difficult demands through the application of experience and advanced negotiation skills.
• Maintain records and activity trackers of litigated matters in accordance with AAL protocol and regulatory obligations.

About You

• Tertiary qualifications in a relevant discipline and/or industry accreditations.
• Significant experience managing complex claims, ideally within the insurance, litigation, or financial services industry.
• Ability to interpret and analyse complex information, extract meaningful insights, and evaluate options for commercial decision-making.
• Ability to recognise, avert, manage, and escalate conflicts to enable effective and timely resolution in accordance with organisational processes.
• Ability to make independent as well as collaborative decisions during expected or unexpected situations and then take responsibility for the consequences of decisions taken.
• Demonstrated ability to partner and collaborate effectively with senior stakeholders to establish strong professional relationships and influence outcomes.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools.
• Excellent verbal and written communication skills, including high-level negotiation capability to support engaging with audiences at all levels with clarity, impact, and influence.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
• For more details about our benefits, visit the Allianz Careers site.

About Our Culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustment and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to  for a confidential conversation.

Join us. Let's care for tomorrow.