Treatment Coordinator

1 week ago

Melbourne, Victoria, Australia AB Dental & Medical Employment Agency Full time $104,000 - $130,878 per year

Are you an organised, patient-focused professional with a passion for customer care? We are currently recruiting on behalf of a highly regarded dental practice in Balwyn who are seeking an experienced Treatment Coordinator to join their friendly and supportive team.

This is a fantastic opportunity to play a key role in guiding patients through their treatment journey, ensuring they feel comfortable, informed, and cared for every step of the way.

About the Role

As a Treatment Coordinator, you will be the vital link between patients and clinicians, responsible for managing treatment plans and delivering exceptional patient experiences. Your day-to-day responsibilities will include:

  • Conducting consultations with patients to explain treatment options and financial plans.
  • Coordinating appointments and ensuring smooth scheduling with clinicians.
  • Building strong patient relationships and providing ongoing support throughout their treatment journey.
  • Assisting patients in understanding costs, health fund claims, and payment options.
  • Experience with dental software systems is required for managing patient records and billing processes.
  • Working closely with the practice manager and dental team to ensure a seamless patient experience.
About You

We are looking for someone who is:

  • Warm, empathetic, and professional with excellent communication skills.
  • Highly organised with strong attention to detail.
  • Experienced in dental, medical, or allied health (preferred, but not essential if you have strong customer service skills).
  • Confident in presenting treatment plans and financial discussions.
  • A team player who thrives in a busy, patient-focused environment.
  • Australian work rights are required for this position.
What's on Offer
  • Competitive remuneration based on experience.
  • Supportive and welcoming team culture.
  • Ongoing professional development and training.
  • Beautiful, modern practice located in the heart of Balwyn.
  • The chance to truly make a difference in patients' lives.
How to Apply

If you're looking for a rewarding career in dentistry where you can combine your people skills with your organisational strengths, we'd love to hear from you.

Please submit your CV and cover letter today.


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