Canberra Technology Support Engineer

At SBS, we embrace difference, and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

This role is classified as Level 4 (annual base salary pro-rata $98,483 - $106,688) under SBS Australia's current Enterprise Agreement. The successful applicant will be offered remuneration that is commensurate with their skills and experience and in alignment with this framework.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

Our purpose, for the last 50 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

SBS Technology is the engine room of SBS. We enable and support the production, distribution, and transmission of content across TV, radio, and digital platforms. Our teams design innovative solutions and deliver end-to-end services for stakeholders across the business. In Canberra, Technology supports the Bureau's newsroom and broadcast operations, ensuring reliable and high-quality delivery of parliamentary and news content to audiences nationwide.

The Role

This is a 12 months (Parental Leave Cover) contract, onsite role based in Canberra.

Reporting to the Infrastructure Manager (VIC/ACT), the Canberra Technology Support Engineer will play a critical role in supporting IT and broadcast infrastructure at the Canberra Bureau. This role acts as a subject matter expert for local technology projects, ensures systems are maintained and operational, and provides high-level support to journalists, crews, and staff.

Key responsibilities include:

• Supporting IT and broadcast systems, including desktops, newsroom workflows, and production equipment.
• Acting as the on-site Subject Matter Expert for technology projects impacting the Canberra Bureau.
• Troubleshooting and resolving technical incidents.
• Liaising with SBS teams and third-party vendors to ensure smooth operation of systems and broadcasts.

About you

We're looking for someone who brings:

• A proven background in IT and broadcast technology, ideally within a media or live production environment.
• Demonstrates experience supporting both Windows and macOS platforms.
• Strong problem-solving skills with the ability to stay calm under pressure.
• Excellent communication skills and a collaborative, customer-focused approach.
• The ability to hit the ground running, quickly adapt to new systems and processes, and work independently when required.
• A proactive attitude and the ability to balance incident response with longer-term project work.

Feel like you meet most, but perhaps not all the criteria listed? Then, send through your detail as whilst we have specific requirements in mind we can look at how we can bridge the gaps

Some of the reasons to consider working with us:

• The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you'll be part of one of the most inclusive companies in Australia
• The culture and the engagement of our workforce 93% of our employees have stated that they are proud to work for SBS
• We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass.
• We're agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 50 years and our future is packed with many more exciting developments
• We also love to promote from within We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation.

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact and let us know.

Adjustments include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

To find out more about reasonable adjustments with SBS, please view our video here.

SBS is proud to partner with the Hidden Disabilities Sunflower initiative, helping us create a workplace where people feel seen, understood, and supported.

We are shortlisting applications as they come in, so don't delay, apply today

Job Description