Customer Solutions Coordinator
1 week ago
Client Contact and Coordination:
· Call, SMS, and email clients to arrange GP visits, pathology tests, and specialist appointments
· Confirm personal details and process appointment preferences
· Handle challenging conversations professionally and calmly
· Send medical forms and questionnaires to clients and providers
· Follow up systematically until requirements are complete
Provider Liaison:· Contact GP clinics, pathology labs, and medical practices to arrange services
· Track completion of medical reports and testing
· Process payments and remittance advice
· Clarify requirements with insurance partners
Records and Follow-up:· Maintain detailed case records in Salesforce
· Schedule follow-ups for outstanding items
· Coordinate with case managers when clients are unresponsive
· Resolve booking conflicts and missing documentation issues
What You NeedMust Have:
· years admin or customer service experience
· Strong phone skills - you'll spend significant time calling clients and providers
· Typing speed minimum 45 wpm with accuracy
· Confident Mac user
· Attention to detail for tracking medical requirements
· Ability to work independently and follow up consistently
· Professional approach to medical and insurance matters
Highly Regarded:· Experience in medical admin or insurance
· Salesforce experience (we'll train you if needed)
· Previous experience handling challenging client situations
What You Get· Competitive salary package
· Ellenbrook location
· Professional development and training
· Modern office with Mac equipment
· Supportive team environment
Location OptionsEllenbrook: Suburban setting with easy parking and local amenities
How to ApplySend your resume and brief cover letter showing how you meet the requirements
In your cover letter, tell us:
· Which location you're applying for
· Your relevant experience in admin/customer service
· Your experience with medical or insurance administration (if applicable)
· Your Mac proficiency and typing speed
-
Personal Banker
2 days ago
Ellenbrook, Western Australia 772f57ac-948b-4cc2-9da3-e3fe3a60a0a3 Full time $60,000 - $100,000 per yearIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...
-
Auto Mechanic
9 hours ago
Ellenbrook, Western Australia BRIDGESTONE ELLENBROOK Full time $60,000 - $90,000 per yearAbout the role Bridgestone Ellenbrook is seeking a skilled and experienced Auto Mechanic to join our dynamic team in Ellenbrook, WA. As an Auto Mechanic, you will play a crucial role in maintaining and repairing a wide range of vehicles, ensuring our customers receive exceptional service. This is a full-time position, offering the opportunity to work in a...
-
Retail Department Leader
2 weeks ago
Ellenbrook, Western Australia Officeworks Full time $60,000 - $90,000 per yearAbout us Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Ellenbrook store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination...
-
Franchise Owner
6 days ago
Ellenbrook, Western Australia Lendi Group Full time $104,000 - $1,000,000 per yearCompany Description For over 30 years, Aussie has been one of Australia's most iconic and trusted home loan brands, helping more than 1.5 million Australians achieve their homeownership dreams. Today, we're Australia's largest branded distributor of home loans, with over 1,300 brokers and 215 retail stores nationwide.Almost 80% of home loans are written by...
-
Dental Receptionist
2 weeks ago
Ellenbrook, Western Australia Coolamon Dental Full time $45,000 - $60,000 per yearJoin a Modern Dental Practice in a Stunning New Facility – Be the Face of Exceptional Patient CareFull-Time ReceptionistLocation: EllenbrookAbout UsAt Coolamon Dental, part of the My Implant Dentist Group, we're passionate about changing lives through high-quality dental care. Our brand-new, state-of-the-art clinic provides a welcoming environment for both...
-
Administration Assistant
4 days ago
Ellenbrook, Western Australia 4ebfe7e8-14aa-4fbe-9889-f0137cf20081 Full time $90,000 - $120,000 per yearAbout The BusinessLocated in the heart of Ellenbrook, a vibrant suburb nestled within the beautiful Swan Valley region of Western Australia, Holy Cross has been a cornerstone of quality Catholic education since We have grown from our humble beginnings to a thriving community of over 1200 students, and we anticipate this number will soon exceed 1600...
-
Manager Corporate Services
4 days ago
Ellenbrook, Western Australia d7408019-5eba-412e-9adf-ea10f4fe70d6 Full time $104,000 - $160,000 per yearThis is a permanent full-time position commencing Term 2, 2026Ellenbrook Primary School (PS) supports students with disabilities who are supported through Schools Resourcing. Located in the rapidly growing north-eastern corridor of Perth, Ellenbrook PS is the oldest, and most established, primary school of the schools in Ellenbrook.A strong and diverse...
-
Part Time Customer Service
2 weeks ago
Ellenbrook, Australia Telstra Full time**Employment Type**:Permanent **Closing Date**:26 Mar 2025 11:59pm **Job Title**:Part Time Customer Service & Sales Consultant ELLENBROOK **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...
-
Facility Coordinator/ Caretaker
13 hours ago
Ellenbrook, Australia Downer Group Full time**The Role** - Able to undertake general repairs and maintenance as well as planned preventative maintenance throughout the school and surrounding grounds - Overseeing all activities across the school grounds and buildings, ensuring Occupational Health and Safety standards are met - Identify and report services faults, book trades and supervise contractors -...
-
Program Officer
2 days ago
Ellenbrook, Australia Integration and Empowerment Services Full time**_Are you looking to make a difference in the lives of others?_** **Integration & Empowerment Services (IES)** is a local not-for-profit based in Ellenbrook, Western Australia. IES is a registered NDIS service provider delivering a range of holistic support services including premier in-home care, community and social supports, Recovery Coaching, respite...
-
Delivery Driver Repco
2 days ago
Ellenbrook, Australia GPC Asia Pacific Full time**It Starts With the Partsand YOU!** We are currently seeking a Delivery Driver for a full-time position, based from our **Ellenbrook** Store, managing and coordinating deliveries to our trade customers on a daily basis, MON-FRI roster. **Our Delivery Drivers**: - Safely deliver automotive parts and products to our trade customers, including workshops and...
-
Team Member
2 days ago
Ellenbrook, Australia Euro Garages AU Full time**Casual Employment**: - **Casual Pay Rate: $20-$29 p/h + Penalty Rates + Discounts**: - **Ellenbrook Operating Hours: 24/7 We are currently looking for Team Members to join our frontline Fuel team at our **Ellenbrook 6069 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE...
-
Village Manger
1 week ago
Ellenbrook, Australia Lendlease Full timeLendlease is one of the world’s leading fully integrated property solutions providers. Our vision is to create the best places not just for our clients and communities, but especially for our employees. With over 75 villages currently under management we are Australasia’s largest owner, operator and developer of retirement villages. We are currently...
-
Retail Department Leader
2 weeks ago
Ellenbrook, Australia Officeworks Full time**Title**:Retail Department Leader - NEW STORE**: - Location: Ellenbrook, Western Australia, AU **About us**: Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our XXX store, you will be leading from the front, delivering amazing customer experiences to...
-
Part Time Sales Assistant
2 weeks ago
Ellenbrook, Australia Beacon Lighting Full time**Permanent part-time role available at our Ellenbrook store - where every day you can make a difference**: - **No lighting experience needed! We provide comprehensive and ongoing training**: - ** With our generous team discounts, you will love updating the spaces in your own home!** What is it to **Be a Beacon?** Be a **shining example**. Do everything...
-
Pharmacy Assistant
6 days ago
Ellenbrook, Australia Optimal Pharmacy Plus Ellenbrook Full time_**Optimal Pharmacy Plus is seeking a Part-Time Pharmacy Assistant.**_ **About Our Business and Vision**: Optimal Pharmacy Plus is a proud Western Australian pharmacy group that has been operational for the last 20 years. The roles available would be ideal for those wanting to work a roster including days, nights and weekends at a store open Monday to...
-
Village Manger
13 hours ago
Ellenbrook, Australia Johnathan Thurston Academy Full time**Johnathan Thurston Academy** Taking employment back to basics. We simply introduce jobseeker to jobs! It's that simple. The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...