Scheduling & Service Coordinator

13 hours ago

Gold Coast, Queensland, Australia Insight Resourcing Full time $75,000 - $150,000 per year

1KOMMA5° is a global EnergyTech powerhouse revolutionising the way homes produce, store, and consume energy. With a bold mission to enable carbon-neutral living, we integrate cutting-edge solar, battery storage, EV charging and intelligent energy software into one seamless solution.

Backed by top-tier investors and now operating in over 10 countries, 1KOMMA5° is one of the fastest-scaling clean energy companies in the world.

Now with Australian operation in full swing, the business is experiencing rapid growth and we require the services of an enthusiastic candidate who is effective at organising and coordinating schedules, has a keen eye for detail and can provide support above expectation.

About the Role

This exciting role reports directly to the Head of Fulfillment and Operations.

As a Scheduling and Service Coordinator, you will be responsible for managing solar, battery, and energy-efficiency installation projects from the moment a contract is signed through to final job completion. You will ensure that projects are delivered efficiently, on time, within budget, and to a high standard of customer satisfaction.

The role acts as the central hub across departments and stakeholders—including customers, installers, sales reps, subcontractors, and internal teams coordinating communication, stock readiness, scheduling, compliance, and post-installation service.

We welcome applications from candidates who have experience in scheduling or service coordination. Whilst this is preferred, we are also keen to hear from candidates who are digitally savvy, can quickly learn new concepts and are keen to work in a dynamic, fast-evolving industry with opportunities to grow.

What you'll do:

  • Manage the full installation lifecycle in our CRM—including tech checks, approvals, scheduling, and completions
  • Coordinate install teams, subcontractors, and equipment across multiple regions
  • Be the main point of contact for customers, ensuring a smooth and informed experience
  • Handle changes, reschedules, and day-to-day coordination of stock and installer availability
  • Liaise with internal teams (sales, procurement, compliance, grid connection, offshore support)
  • Ensure documentation, compliance, and STC submissions are accurate and timely
  • Keep projects on track—on time, within budget, and with minimal return-to-site issues

To be considered for this position, you should have the following expertise:

  • Proven experience in scheduling, service coordination or administration
  • Confident communicator who thrives in a fast-paced, customer-focused environment
  • Highly organised with strong attention to detail and a proactive approach to problem-solving
  • Able to juggle competing priorities while keeping things moving
  • Tech-savvy—comfortable using CRMs, compliance platforms, and task management tools

On offer is a generous base salary of $75k + super + bonus and the hours of work are 8am - 4pm, Monday to Friday.

To be considered for this position send through an application today, as this position will be filled quickly. 

Insight Resourcing

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