Workers Compensation Claims Specialist

Job Description

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like COLORBOND steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our National Workers Compensation Team is looking for a Workers Compensation Claims Specialist to join our team based in Port Kembla NSW for a 12-month fixed term contract. BlueScope Steel is a Group Self Insurer in NSW, Victoria, South Australia and Western Australia.

In this role, you'll have the opportunity to build real connections with colleagues, influence outcomes, and see the positive impact of your work firsthand. You'll provide personalised, one-on-one support to our injured employees, helping them navigate their recovery while ensuring compliance with our self-insured obligations.

Your expertise will make a genuine difference, improving outcomes for our people and the business.

What Will You Do?

Managing a portfolio of NSW claims, you will support both the business and injured employees by delivering proactive, empathetic, and expert guidance, you will:

• manage the full lifecycle of claims - from initial notification through to resolution, including complex and litigated matters
• liaise with injured employees, medical providers, and managers to drive sustainable return-to-work outcomes
• provide advice and strategies to business leaders across NSW and, on occasion, other states where we are self-insured
• ensure compliance with legislative and self-insurance requirements, maintaining accurate records and meeting governance obligations
• collaborate with colleagues, legal counsel, and external providers to deliver effective, timely, and compliant outcomes

More About You

As an experienced Workers Compensation Claims Specialist, you bring a proactive, solutions-focused approach to achieve positive outcomes for both our people and the business. In addition, you will bring:

• a strong understanding of NSW workers compensation legislation, with the ability to interpret multiple legislative frameworks
• effective communication and influencing skills, with the ability to engage confidently with employees, managers, regulators, and legal counsel
• a customer-service mindset with empathy for injured workers and the ability to guide leaders across the organisation
• sound technical capability, including working knowledge of payroll systems, claims/injury management systems, Microsoft Office, and workers compensation codes

Why BlueScope

As we're creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you'll:

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other's safety and wellbeing.
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope, we offer work-life flexibility through our B-flex program. We're committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We're passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

Bring your energy and make your mark, as, together, we drive Our Purpose: "We create and inspire smart solutions in steel, to strengthen communities for the future."

Come and discover us at

Join us, creating strength for the future.

Applications close: Sunday 19th October 2025.