
Banking Operations SME
15 hours ago
About the role
We are looking for a strong leader that has a depth of experience in Banking Operations with extensive knowledge in the onboarding process of new customers.
As our Banking Operations SME, you will be responsible for providing ongoing support and training to our Banking Operations Team as well as assisting in the daily maintenance of accounts.
You will be a critical part of ensuring our customers have a positive experience when dealing with BNK.
Your key responsibilities will include:
- Provide training to existing and new staff
- Analyse and process new account applications through multiple broker channels and direct customers
- Oversee the Banking Operations Team on a day to day basis ensuring SLA's are met and quality of work is maintained
- Provide ongoing feedback to Team Leader on progress of team
- Identify and implement uplifts to current processes as required
- Management of tasks as designated by Banking Operations Team Leader
- Assist in daily maintenance of customers and accounts
- Adhering to and leading by example across all policies and procedures
- Working across multiple platforms
- Internet banking account creation and administration
- Educating and assisting customers on our self-service online facilities
About you
To be considered for this role, you will:
- Have a minimum 2yrs experience in onboarding new individual customers and non-individual structures in a banking environment
- Be experienced in training staff
- Have excellent communication and problem-solving skills
- Demonstrate attention to detail across all areas
Why you will love working at BNK
- The BNK Culture, specifically the positive vibes, capability and enthusiasm in the business which is apparent from the moment you walk through the door
- Free onsite gym and end of trip facilities at the Perth CBD office
- Perth based with flexible working arrangements available
- Modern offices with river views
- Collaborative team environment where real people work together to leverage their strengths so that they can help more customers achieve their banking goals.
- Purchased Leave
- up to 2 WithU days leave per year
About BNK
We offer simple and easy to understand deposit accounts and mortgages under a number of brands: Goldfields Money, complemented by the Better Choice Home Loans brand, distributed via mortgage brokers nationally. This unique combination allows us to develop competitive products that meet its changing customer needs, leveraging its low-cost, technology-driven model.
We are focused on becoming a challenger bank of scale through building its product portfolio, growing its diversified distribution network, and pursuing technology enabled partnering opportunities.
BNK Culture
Our culture is all about teamwork and is underpinned by 5 core values:
- Work hard - Successful people have a special trait, they work hard, they don't give up, they learn from failure and then they succeed on purpose
- Innovation - Think big, remain flexible, stay ahead of the curve and get the job done
- Trust - Protect the trust we build with our customers and each other. It is hard to build and easy to lose
- Humility - Let others shine by helping them achieve more than they thought was possible
- Unity - We are in this together, even when the going gets tough
-
FM-Soft Services SME
1 week ago
Perth, Western Australia Sodexo Full time $90,000 - $120,000 per yearJob Description Sodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is...
-
FM-Soft Services SME
1 week ago
Perth, Western Australia Sodexo Full time $90,000 - $120,000 per yearJob DescriptionSodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is...
-
Business Banking Associate
1 week ago
Perth, Western Australia Commonwealth Bank of Australia Full time $50,000 - $80,000 per yearStructured opportunity to developWork for Australia's largest bankDo work that mattersThe Business Banking Contact Centre supports a range of business customer's financial needs to move their business from today into tomorrow. Our Business Banking team provide invaluable support to our frontline Relationship Managers as the first point of contact to our...
-
BESS SME, Power Generation
14 hours ago
Perth, Western Australia Aurecon Full time $120,000 - $180,000 per yearWant to bring ideas to life?As an engineer you're no doubt aware of Aurecon – we've been a leading design, engineering and advisory company for decades. But why should you choose to join us?Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical...
-
Line 1 Risk Analyst
2 weeks ago
Perth, Western Australia BNK Banking Corporation Limited Full time $80,000 - $120,000 per yearWe are seeking a dedicated Line 1 Risk Analyst looking to further their career in the Banking and Finance industry.The Line 1 Risk Analyst plays a key role in strengthening BNK's risk culture by providing timely insights on control effectiveness, completing quality assurance activities and performing hindsight reviews to support continuous improvement. The...
-
Risk Analyst
1 week ago
Perth, Western Australia BNK Banking Corporation Limited Full time $60,000 - $90,000 per yearA bit about the roleAs a Risk Analyst within BNK, you will play a key role in helping the business understand and manage risk in a dynamic, fast-paced environment. You will assist with the planning, delivery, and continuous improvement of risk and compliance activities.This position offers the opportunity to work closely with internal stakeholders across all...
-
Business Development Manager| ME Bank| WA
4 weeks ago
Perth, Western Australia BOQ Group Full timeBusiness Development Manager | ME Bank | WAOverview: We are looking for a Business Development Manager to establish and grow the ME Bank broker distribution channel, supporting new home loan growth and existing customer retention. You will build strong relationships with accredited brokers and develop a strategic plan to drive business through the ME Bank...
-
Business Development Manager| ME Bank| WA
4 weeks ago
Perth, Western Australia BOQ Group Full timeBusiness Development Manager | ME Bank | WAOverview: We are looking for a Business Development Manager to establish and grow the ME Bank broker distribution channel, supporting new home loan growth and existing customer retention. You will build strong relationships with accredited brokers and develop a strategic plan to drive business through the ME Bank...
-
Risk Graduate
1 week ago
Perth, Western Australia BNK Banking Corporation Limited Full time $60,000 - $80,000 per yearA bit about the roleAs a Risk Graduate within BNK, you will be mentored and given the opportunity to develop your knowledge and skills on managing risk and compliance. The role will assist the risk team with completing risk assessments, identifying operational improvements, and undertaking risk analysis and insight.This position offers the opportunity to...
-
Senior Associate, Property
1 week ago
Perth, Western Australia Commonwealth Bank - Business Banking Full time $104,000 - $130,878 per yearSee yourself in our team The Major Client Group (MCG) serves over 1,000 clients in the mid-market and large corporate segments across Australia with complex loans of $100m to $500m. Our segment includes industries across the Australian property landscape, supporting investments and developments of scale. We value the relationships we have with these...