Events Coordinator: Yamba

Company Description

With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Angourie Resort is no exception Nestled in the heart of Yamba, we're passionate about delivering memorable conferences, events, and celebrations. Now, we're looking for a dynamic Events Coordinator to take our guest experience to the next level.

Job Description

What You'll Do

As our Events Coordinator, you'll report to the General Manager and work closely with every department to deliver seamless, memorable events; whether it's a dream wedding, a corporate conference, or a special celebration. Your passion for creating exceptional experiences will shine through as you:

• Lead and coordinate all conferences and events at the resort, acting as the key point of contact for clients from initial inquiry to event follow-up.
• Drive sales and repeat business by quoting, upselling resort facilities, and maximising revenue through strategic yield management.
• Plan and execute events end-to-end, collaborating with resort operations, Food & Beverage, Revenue & Group Sales, Finance and external suppliers.
• Respond promptly to all conference and event inquiries, ensuring every guest receives timely, professional service.
• Showcase the resort through site inspections, client entertainment and familiarisation events as part of our sales and marketing initiatives.
• Use guest insights to innovate, developing new products and services that enhance the guest experience.
• Contribute to a positive, energetic team culture and bring plenty of fun along the way

What You'll Bring

• Energy, enthusiasm, and a positive, can-do attitude. Your glass is always half full (if not overflowing)
• A proactive approach and strong drive for team results, with a track record of achievement
• Experience in hotel, tourism, or hospitality (preferred but not essential)
• Competence in Microsoft Outlook, Word, Excel, and PowerPoint
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication, with confidence in presenting and influencing others
• Commercial acumen and a knack for building lasting relationships
• Flexibility and adaptability in a fast-paced environment

What's in it for you?

At the NRMA we aren't just about discounts (although you do get these too). We offer benefits to help make work and life just right for you

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We're for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That's why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you, or visit our careers site to find out more

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.