Housekeeping Supervisor

12 hours ago

Port Douglas QLD, Australia Red Rock Venues Full time $68,000 - $78,000 per year

Red Rock Leisure Pty Ltd

Description

We require a new Housekeeping Supervisor to join the team with Red Rock Venues at our Port Douglas Venue – Port Douglas Backpackers.

Requirements include, but are not limited to:

Supervising Staff.

Customer service.

  • At least 2-3 years' experience in a similar hostel environment.

  • Candidates must be available to work a variety of shifts including days, nights & weekends.

  • Experience in cash handling and end of shift procedures is essential.

  • Effective at motivating staff to maintain a high standard of service in a positive manner.

  • Must be hands on and self-motivated to lead by example.

  • supervise and inspect the day to day work of housekeeping staff overall or during a specific shift

  • ensure that productivity is achieved and ensure timely room return
  • ensure the housekeeping team cleans the guest rooms and hotel public areas to highest standards.
  • ensure that guest requests and other special cleaning requirements are met.
  • allocation of rooms and duties to housekeeping staff
  • may include training of housekeeping team members
  • co-ordination of workforce during shift to meet daily deadlines
  • checking rooms to ensure a high standard is met
  • releasing rooms on time for guests
  • attend to guest enquiries, requests and complaints
  • monitor as required the disposal of laundry and garbage
  • liaise with maintenance and front office departments
  • ensure safe manual lifting procedures are adhered to
  • may involve management of a housekeeping staff roster
  • ensuring Workplace Health and Safety procedures are adhered to
  • setting and adhering to budget controls.

This is an exciting opportunity in the heart of the Port Douglas at established venues.

The successful candidate will take a very hands-on approach in the day-to-day operations in a Hostel.

Delivering exceptional customer service whilst maintaining a high standard of venue cleanliness when on shift.

(Salary range 68,000 to 78,000 plus super)

Job Types: Full-time, Permanent

Pay: $68,000.00 – $78,000.00 per year

Work Location: In person

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