Payment Operations and Compliance Analyst, Fintech

4 days ago

Sydney, New South Wales, Australia Marketfinder Full time $70,000 - $90,000 per year

An established and growing financial services firm specialising in global trading, Margin FX, and CFD products is seeking a
Payments Analyst
to join its collaborative team. This role is ideal for someone with strong attention to detail, a passion for payments, and an understanding of compliance in financial markets.

  • Sydney | Full-time | Global Trading Online Platform
  • Circa $70K–$90K + Bonus (Above Industry Standard)

Key Responsibilities

  • Compliance & Risk Management: Enforce internal and external payment compliance, ensuring adherence to all regulatory requirements and company policies. This includes processing KYB applications and conducting AML/EDD checks when risk flags are identified.
  • Payment Operations & Reconciliation: Manage daily transaction monitoring across all channels, handling manual processing, reconciliations, and chargeback disputes. Investigate and resolve all payment issues from discovery to resolution.
  • Stakeholder Communication & Support: Serve as the primary contact for payment inquiries, collaborating with banks, payment providers, and internal teams while ensuring timely and accurate responses to clients.
  • Process Improvement & Knowledge Management: Proactively identify areas for improvement, report on payment friction, and contribute to system enhancements. Maintain and update the internal knowledge base and client help centre, staying current with payment trends.
  • Ad-hoc Initiatives: Support the department head and company director with other tasks and projects as assigned.

What You''ll Bring

  • Previous experience in payments, treasury, or financial operations (CFD/FX or fintech experience highly valued).
  • Sound knowledge of AML/CTF, KYB, and financial regulatory frameworks.
  • Strong analytical and reconciliation skills with a keen eye for detail.
  • Excellent communication and problem-solving skills.
  • Proficiency in Excel and comfort with payment systems or back-office platforms.

What You'll enjoy

  • Be part of an established global trading firm with a collaborative, high-performance culture.
  • Exposure to fast-paced international payments and treasury operations.
  • Ongoing professional growth and training opportunities.
  • Competitive salary and inclusive team environment.

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