Customer Service Manager

2 weeks ago

Carrum Downs, Victoria, Australia Flooring Xtra Full time $80,000 - $120,000 per year

Flooring Xtra Commercial is a leading flooring company specializing in providing high-quality products and services to b2b customers. We take pride in delivering excellence in customer experience, product knowledge, and service delivery. We are seeking a dynamic Customer Service Manager to lead our customer service team and help us continue to raise the bar in our industry.

The Customer Service Manager to be responsible for leading the customer service team to deliver the highest level of service to our b2b clients. This role ensures customer satisfaction, drives team performance, and promotes cross-departmental collaboration to achieve the best outcomes for our customers and business.

Applicants must possess experience in the flooring industry or demonstrate relevant expertise in comparable sectors.

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