Technical Business Analyst

Company Description

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

Job Description

We're looking for a skilled Technical Business Analyst to support data and analytics initiatives within a government environment. This role is ideal for someone who enjoys working independently and has a strong focus on documentation and technical clarity.

You'll be responsible for producing high-quality documentation that supports project planning, procurement, and implementation. Working closely with stakeholders, you'll translate discussions and high-level concepts into structured, actionable artefacts.

Your work will include preparing documentation for Proof of Concept (POC), Pilot, and RFQ phases, including scope, objectives, success criteria, and technical specifications. You'll also assist in creating tender packs and supporting vendor evaluations.

A key part of the role involves conducting gap analyses and documenting current and future state processes, systems, data flows, and integration points. You'll support rollout readiness through data migration documentation, transition planning, and handover artefacts.

This is a hands-on role that requires proficiency in visual documentation tools and a solid understanding of data and analytics concepts.

Qualifications

• Strong experience in technical documentation and visualisation tools (e.g., Visio, Confluence)
• Proven business analysis experience with a focus on documentation
• Familiarity with data and analytics concepts including Data Lakes, Reporting Tools, ETL, APIs, metadata, and cloud platforms
• Ability to produce clear and structured artefacts from stakeholder input
• Experience preparing documentation for POC, Pilot, RFQ, and tender processes
• Skilled in creating process maps, swim-lane diagrams, data flow diagrams, and integration specifications
• Detail-oriented, structured, and comfortable working independently
• Strong written communication skills and ability to simplify complex technical concepts

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks