Rehabilitation Manager

Who we are:

Founded in 1982, WPO specializes in wellness services. Thanks to our personalized programs and our extensive global network of accredited healthcare professionals and providers, we help people to be healthier, happier and more productive, both personally and professionally. Trusted by 51% of Fortune 500 companies, we provide high-quality care, online and in person, to more than 75 million people in 116,000 organizations in over 200 countries and territories. At WPO, you'll join a team committed to improving the well-being of employees worldwide.

Current opportunity: Rehabilitation Manager

Location: Australia

Experience: 8 to 10 years

What you'll do:

We offer a unique opportunity to lead the launch and growth of a new rehabilitation and return-to-work service in Australia, as part of an ambitious and forward-looking business expansion. This role is part of WPO's strategic plan to expand our rehabilitation service beyond workers' compensation into the insurance and B2B segments, leveraging our strong customer base in Australia.

As part of this initiative, you will take on a significant and exciting challenge to:

• Learn from WPO's solid experience in Europe, where we have successfully supported thousands of people in their return to work after illness or injury.

• Adapt and tailor our rehabilitation model to meet the specific needs and expectations of the Australian market, ensuring relevance and results

• Be the local subject matter expert, guiding our sales and account management teams, and playing a key role in expanding our footprint across Australia.

Responsibilities:

The responsibilities for this position are based on three types of functions :

Sales support:

• Adapt our EMEA rehabilitation model to meet the specific needs and expectations of the Australian market, ensuring relevance and results
• Contribute to the development and expansion of the rehabilitation service offering
• Assist sales and account management teams
• Liaise with insurance prescribers and B2B customers

Follow-up coordination:

• Conduct individual telephone interviews with beneficiaries
• Manage, supervise and lead the regional network of affiliates in charge of support services, to guarantee ethical standards, efficiency and quality of intervention.
• Set up and coordinate individual return-to-activity programs, as part of a multidisciplinary team, based on the specific needs of each customer.

Operational development:

• Help build the network of affiliates in the region
• Build the operational implementation of the service
• Contribute to the hiring and training of all new rehabilitation coordinators
• Ensure the quality of the work carried out to manage files and monitor performance indicators

Qualifications/skills:

• Experience in practicing psychology within the private practice or corporate setting, with experience in return to work coordination and rehabilitation.
• Good knowledge of the corporate environment and the players involved in outplacement (management, human resources, etc.).
• Good writing skills and fluency in oral expression.
• Good command of IT tools (Word, Excel, Power Point).
• Knowledge of the insurance industry would be a plus.

What we offer:

At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Superannuation, Military Leave, Long Service Leave, Community Service Leave, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and accountable for building a workplace where individuals feel empowered to bring their whole selves to work, without judgment or fear of discrimination. We understand that a diverse organization is just the beginning, and that it will need care and attention to flourish. We will continue to take steps to achieve fair and measurable results.

We strive to cultivate a space where different voices are not only heard, but actively sought out and appreciated for the unique perspectives they bring. By embracing and promoting authenticity, we aim to build a dynamic and inclusive community that fosters collaboration, innovation, belonging and personal fulfillment.

For further details about WPO please check out our website and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details ).

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