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Account Manager
2 weeks ago
Location:
Bundall, Gold Coast, Office Based
Industry:
Information and Communication Technology – Project and Account Management
Employment Type:
Full Time
About Us
We are a fast-growing app technology business helping companies turn their ideas into market-ready mobile and web applications. From concept to MVP to future releases, our work is about more than code – we deliver solutions that enable businesses to grow, innovate and succeed. Our clients trust us to guide them through every stage of the app development journey, and we are expanding our team to meet increasing demand.
The Opportunity
We are seeking a motivated and client-focused Account Manager to be the link between our clients, design team, developers and project coordinators. In this role you will oversee multiple client accounts from the initial idea through to launch and beyond. You will build strong relationships, ensure milestones are met, and act as a trusted adviser to help clients realise the full potential of their product roadmap.
This is not a traditional sales role. It is about partnership, problem solving and delivering on ambitious ideas.
Key Responsibilities
- Manage a portfolio of app development clients from concept through MVP to release and all on-going development
- Serve as the main point of contact, building long-term relationships based on trust and delivery
- Work closely with the Project Coordinator to align development, design and client expectations
- Track and communicate project milestones, deadlines and deliverables clearly and proactively
- Identify and resolve risks or issues to keep projects moving forward
- Provide regular updates and facilitate stage reviews with clients
- Collaborate with internal teams to ensure technical solutions match client goals
- Suggest enhancements, future versions and growth opportunities beyond the MVP
- Act as a client advocate while balancing delivery timelines and resources
About You
- 5+ years of experience in account management, client services or project ownership in a technology or app-related environment
- Strong understanding of digital projects, technology concepts or app development lifecycles
- Excellent communication and stakeholder management skills
- Proven ability to manage multiple accounts and projects at the same time
- Commercially aware, proactive and solutions-oriented
- Extremely well organised with the ability to simplify complex processes for clients
- Knowledge of app development (design, UX, development cycles, testing, deployment) is desirable
Why Join Us?
- Be part of a collaborative and forward-thinking technology company shaping the future of app innovation
- Work across a wide range of industries and projects – no two apps are the same
- Career growth opportunities within a scaling business
- Supportive team culture that values creativity, authenticity and excellence
- The chance to directly influence the success of our clients' apps and businesses
How to Apply
If you are passionate about guiding clients through their app journey, keeping projects on track and building strong relationships that deliver lasting impact, we would love to hear from you.
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Apply Now
and tell us how you can make a difference
