Frontline Operations Assistant Director

7 days ago

Adelaide, South Australia Australian Taxation Office Full time $80,000 - $120,000 per year

This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander heritage.

We are seeking a range of dynamic leaders to join our Frontline Operations group.

As an Assistant Director in Frontline Operations, you'll undertake an essential leadership role and ensure delivery of all priorities within your work area. You'll lead a diverse workforce to achieve key corporate and business objectives.

You will influence the design and development of tailored strategies that deliver contemporary client experiences and outstanding results for business.

You will inspire a future-focused mindset and a culture of innovation and continuous improvement. Your relationship and negotiation skills will ensure that strategic partnerships and effective planning for new initiatives are implemented.

Depending on your area of expertise you may:

  • lead dynamic teams which could be in a rostered or scheduled client contact centre environment
  • encourage staff engagement, guide capability growth and support positive change management while driving operational excellence
  • provide technical guidance or advice to clients and staff to assist in resolving complex or sensitive issues
  • deliver contract management activities including outsource contracts for labour, print and postal services
  • lead, coordinate and monitor a variety of work/case management activities, provide advice and recommendations to solve complex workforce and workload issues
  • work with a range of business partners to ensure business requirements are understood to facilitate the delivery of quality services to the community
  • through active and strategic engagement, deliver tailored and contemporary outcome focused solutions that optimise debt recovery, on time lodgment, facilitate ongoing willing participation in the taxation and superannuation systems and influence client behaviour
  • translate complex insights or technical requirements into actions to resolve a range of procedural or technical issues
  • develop and maintain planning processes that support continuous improvement and guide informed decision-making.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong. A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.

We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

  • Trade Assistant

    7 days ago

    Adelaide, South Australia Frontline Construction Australia Full time $60,000 - $80,000 per year

    Please apply or simply contact Brooke on About the RoleWe have an excellent opportunity for an experienced Trade Assistant / Fabricator to join an established company based in Forestville. You will report directly to the Factory Lead, who is hands-on and has over a decade of experience. You will collaborate with a supportive team in a state-of-the-art...

  • Operational Manager

    1 week ago

    Adelaide, South Australia beBeeLeadership Full time $86,630 - $105,010

    Job DescriptionAbout this Key RoleAre you ready to take on a challenge that leverages your leadership and problem-solving skills every day?This full-time position offers you the opportunity to combine operational expertise with people management. You will be responsible for driving smooth day-to-day operations, supporting our frontline team members, and...

  • Assistant Manager

    2 days ago

    Adelaide, South Australia Frontline Hospitality SA & NT Full time

    An exciting opportunity has become available for an Assistant Manager to join a well-known Adelaide hospitality venue. This role is ideal for someone with a passion for customer service, a positive attitude, and the drive to learn. Prior management experience isn't essential - the right person will be supported with training and mentoring to grow into the...

  • Assistant Manager

    2 days ago

    Adelaide, South Australia Frontline Hospitality SA & NT Full time

    An exciting opportunity has become available for an Assistant Manager to join a well-known Adelaide hospitality venue. This role is ideal for someone with a passion for customer service, a positive attitude, and the drive to learn. Prior management experience isn't essential - the right person will be supported with training and mentoring to grow into the...

  • Director of Emergency Operations

    1 week ago

    Adelaide, South Australia beBeeManagement Full time $150,000 - $250,000

    Emergency Management DirectorThis role offers a unique opportunity to shape the future of emergency services in South Australia. As the Emergency Management Director, you will lead SAFECOM under the guidance of its Board and work closely with SA's fire and emergency service organisations to ensure that volunteers and employees within the emergency services...

  • Operations Director

    2 days ago

    Adelaide, South Australia beBeeOperations Full time $150,000 - $170,000

    Job DescriptionAbout the RoleWe are seeking a skilled Operations Director to lead our projects and team in Wingfield.Manage daily operations, job scheduling, and workflowLead and support tiling and stone fabrication teamsCoordinate with clients, office staff, and the directorAssist with quoting and estimating new projectsStep in on tools and on-site when...

  • Assistant Manager

    7 days ago

    Adelaide, South Australia Frontline Retail South Australia Full time $72,000 per year

    Fast-paced, hands-on, and rewarding Shape store success while building your career with a trusted retailer. Apply todayAbout the Client Our client is a trusted name in the automotive retail industry, with a long history of supporting everyday motorists and car enthusiasts alike. Known for exceptional service, expert advice, and quality products, this is a...

  • Assistant Director

    2 weeks ago

    Adelaide, South Australia at Full time

    Ascot Park Primary School OSHC and Vacation Care View all jobsAbout the roleWe are seeking an enthusiastic and dedicated Assistant Director to join our team at Ascot Park Primary School OSHC and Vacation Care in Ascot Park, SA. This part-time role will see you play a key part in the management and operations of our dynamic before and After School Care, as...

  • Assistant Restaurant Manager

    7 days ago

    Adelaide, South Australia Frontline Hospitality SA & NT Full time $60,000 per year

    About companyJoin one of Australia's biggest restaurant chains, focusing on creating a passionate environment to welcome everyone. With a strong inclusive culture and community presence, this chain is an equal opportunity employer and seeks to ensure people are employed, trained, and promoted fairly.About roleWe are seeking someone with the ability to lead...

  • Assistant Manager

    3 days ago

    Adelaide, South Australia Frontline Retail South Australia Full time

    Fast-paced, hands-on, and rewarding Shape store success while building your career with a trusted retailer. Apply todayAbout the ClientOur client is a trusted name in the automotive retail industry, with a long history of supporting everyday motorists and car enthusiasts alike. Known for exceptional service, expert advice, and quality products, this is a...