Regional Manager, Engagement

CareerTrackers is a nationally recognised non-profit established in 2009, dedicated to providing transformative pathways and robust support for Aboriginal and Torres Strait Islander university students. Our mission is to empower these students to excel academically, professionally, and personally.

We facilitate structured, multi-year internship programs that connect high-potential students with leading employers across Australia. Through comprehensive coaching, tailored training, and culturally safe support year-round, we prepare students for success at university, in their professional pursuits, and as leaders within their communities.

We are united by a vision for a more equitable Australia—where First Nations students graduate with confidence, capability, and access to meaningful careers. Our team is collaborative, values-led, and committed to excellence in everything we do.

ABOUT THE ROLE

CareerTrackers are seeking an energetic Regional Manager to lead, motivate and inspire a team to ensure the successful delivery of the CareerTrackers program, supporting organisational efficiency and driving performance outcomes. Reporting to the CEO, you will lead the delivery of the CareerTrackers Program across Victoria, South Australia and Tasmania. You will have strong commercial acumen and excel at managing and developing the capability of a small team.

You will have experience in building community trust and partnership, having worked with Aboriginal and Torres Strait Islander communities in Victoria, South Australia, Tasmania and/or across the country. You will understand the importance of data that will inform how you implement, evaluate and manage all program-related activities. You will be committed to building and refining the organisation's strategic plan, aligning with the organisation's culture of excellence that underpins future program and organisational enhancements.

This is an outstanding opportunity for a highly committed, experienced and goal-driven leader who has a proven track record of meeting ambitious targets and is committed to joining an innovative social enterprise that creates tangible impact. You will have a passion for and commitment to Aboriginal and Torres Strait Islander culture and advancement.

 

THIS PERSON WILL BE RESPONSIBLE FOR

• Leading and motivating a team of team leads and their direct reports
• Providing coaching and advice to team in order to achieve performance outcomes, while also fostering career growth
• Contributing to the building and refinement of the organisation's strategic plan and the strategic plan as it relates specifically to designated region
• Managing own portfolio of community and university relationships
• Upholding the national program delivery standards and practices, working closely with other Regional Managers to ensure a consistent approach
• Cultivating a student-centric and collaborative culture through the work undertaken with university and community partners
• Driving accountability and a solutions-focused and innovative mindset, including encouraging team to contribute to the continuous improvement of processes and practices
• Overseeing the management of relationships across university and community partners and supporting the team of advisors to effectively manage key stakeholder relationships
• Coaching the team and ensuring they receive appropriate training in order to effectively deliver against program KPIs
• Utilising data to evaluate progress towards team targets and identify achievements and areas of improvement
• Effective communication to ensure any changes to national processes are implemented in a timely and structured way
• Managing conflict situations, either internally or with key stakeholders to effectively diffuse a situation and reach a desired outcome

SELECTION CRITERIA

• Awareness of, connection to and passion for Aboriginal and Torres Strait Islander culture and community
• Proven leadership experience that inspires and engages both own team and all other stakeholders to deliver outcomes
• Strong interpersonal skills, particularly in the area of verbal and written communication with the ability to develop positive relationships with a range of stakeholders across industry, academic and community partners
• Strong general knowledge of different careers and organisational structures/design across professional industries
• Strong resilience and proven ability to motivate and inspire team members to achieve ambitious targets and goals
• Strong planning skills, attention to detail and an ability to use initiative, think laterally & strategically to meet deadlines and delivery outcomes
• Willingness to take on varied tasks and display initiative

Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.