Outreach Case Manager AVAMP

About the organisation
Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

About the role

The AVAMP Outreach Case Manager role is a 0.9 position, providing pre and post release support, short-term outreach-based case management and brief intervention support to men and women of African background who are sentenced, on remand or being released into the community or from court. The role supports participants to develop individually tailored short to medium term transition plans that are goal-focused and participant-led, and to make appropriate service links to address identified needs in key areas including housing, mental health, AoD, employment, education and training, family and community connectedness and independent living skills. The Outreach Case Manager will work closely with the Program Lead to support the day-to-day operations of AVAMP.

A 12-month contract can be offered, with possibility of extension.

Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.

What Jesuit Social Services can offer you:

• An organisation that lives its values, through its day-to-day work
• A welcoming and supportive relational environment
• A comprehensive Induction and Orientation program
• Ongoing training and development related to your role
• Employee assistance program
• A competitive salary plus salary packaging benefits
• Generous leave

About the program

The African Visitation and Mentoring Program (AVAMP) is delivered by Jesuit Social Services in partnership with the Department of Justice and Community Safety (DJCS). It is an initiative that delivers mentoring, visitation and reintegration support to people from African backgrounds who have been imprisoned in Victoria – during and after their release.

• AVAMP matches people of African background with community-based volunteer mentors who provide visitation and mentoring support whilst participants are in custody or when they return to the community
• Provides pre and post release support, short-term outreach-based case management and brief intervention support to men and women of African background who are sentenced on remand or being released into the community
• Facilitate cultural awareness and family engagement sessions

About you

This role will suit a candidate with the following skills and experience:

1. Tertiary qualification/s and/or relevant experience in the field
2. Provide short to medium term outreach-based case management and brief intervention support to African men and women in custody, on remand, and in the community or released from court, with an understanding of the current issues facing African communities within the Victorian setting and involved in the justice system.
3. Demonstrated skills in successful and culturally appropriate service delivery and management of stakeholder relationships.
4. Excellent time management skills and the ability to prioritise tasks and manage workload demands efficiently
5. Strong verbal and written communication skills, with the ability to fulfill administrative requirements including data entry on two data systems, case note and quarterly report writing, and data collection to meet funding requirements

How to apply

• Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.

• For further information please contact Sam Noonan, Manager Reintegration Programs, on

Applications close at 5.00pm on 8th September 2025.

Applications will be reviewed on an ongoing basis, and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.