Administration Officer

2 weeks ago

Mackay, Queensland, Australia Hays Full time $80,000 - $100,000 per year
  • Monday to Friday hours per week
  • $49.00 per hour plus super and penalties
  • Contracted position through Hays

Join a highly dedicated team as an admin support officer today

Your new company

This organisation is dedicated to delivering essential services and infrastructure that support the wellbeing, growth, and sustainability of local communities. Its work spans areas such as urban planning, environmental management, water and waste services, road and facility maintenance, and community engagement. With a strong commitment to service excellence, transparency, and continuous improvement, the team works collaboratively to create safe, vibrant, and resilient regions where people can thrive.

Your new role

  • Coordinate and monitor project schedules, timelines, and deliverables
  • Assist in preparing project documentation, reports, and presentations
  • Maintain accurate records and filing systems for all project-related materials
  • Support project managers and teams with administrative tasks and logistics
  • Organise meetings, prepare agendas, take minutes, and follow up on action items
  • Communicate with internal and external stakeholders to ensure project alignment
  • Track project budgets, process invoices, and manage purchase orders
  • Update project management systems and databases with current information
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Assist in risk management by identifying issues and escalating concerns
  • Coordinate travel arrangements and site visits for project staff
  • Contribute to continuous improvement by suggesting process enhancements
  • Provide exceptional customer service and respond to enquiries professionally
  • Liaise with contractors, suppliers, and consultants to support project delivery
  • Monitor progress and report on project status to relevant stakeholders

What you'll need to succeed

  • Excellent skills in administration, customer service, issue resolution, and handling conflicts effectively
  • Proven ability to communicate and build relationships with internal teams and external stakeholders
  • Competent in using Microsoft Office tools, particularly Word, Excel, and Outlook
  • Strong grasp of financial processes, contract oversight, and analytical thinking
  • High level of precision and thoroughness in all tasks

What you'll get in return

The right candidate will be offered a full-time position. On a contracted position with Hays and an attractive rate of $49.00 per hour plus super and penalties. Join a supportive team who pride themselves on benefiting the community and their surroundings.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca Homewood on

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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